Job Description CONTRACT TO HIRE
Position Overview
The ideal candidate is organized, responsive, detail-oriented, and comfortable communicating with customers by phone and email. Accuracy and strong follow-through are essential in this role.
Schedule
Show more Key Responsibilities
Answer incoming customer calls and respond to sales-related inquiries in a timely and professional manner. Monitor individual and shared sales email accounts and ensure customer requests receive prompt responses. Enter sales orders into the company’s computer system based on incoming customer purchase orders. Maintain current pricing information and supporting documentation needed to prepare customer quotations and accurately process orders. Assist customers with questions regarding products, pricing, delivery timelines, specifications, order details, and other general information. Review and approve outgoing orders for daily shipment with a strong focus on accuracy. Conduct customer outreach through phone, email, and mail to prospective or new customers as directed. Follow up on quotations to maintain communication with customers and support potential sales opportunities. Work closely with the sales and warehouse teams to ensure orders move smoothly from initial request through fulfillment. Communicate questions, concerns, and important customer or order updates quickly and clearly with the appropriate team members. Numbers & Facts Location Huntington Beach, CA Job Type Full-time Salary $26–$30 Per Hour
Qualifications Qualifications
Previous experience in inside sales, customer service, order processing, sales support, or a similar customer-facing position preferred. Strong verbal and written communication skills. Comfortable communicating with customers by both phone and email. Strong attention to detail, particularly when entering and reviewing orders. Ability to manage multiple customer requests, quotations, and orders simultaneously. Strong organizational and follow-up skills. Ability to work collaboratively with sales, operations, and warehouse teams. Comfortable learning and working within computer-based order entry and sales systems. Dependable, responsive, and willing to ask questions when clarification is needed. Skills Inside Sales Customer Support/Service