Manage the full lifecycle of customer service contracts, including drafting, reviewing, and processing agreements to ensure accuracy and compliance.
Serve as the primary point of contact for customers via phone and email, providing updates, clarifying contract terms, and gathering necessary information.
Coordinate contract billing activities, including setup, invoice generation, and resolution of billing discrepancies.
Collaborate with Sales, Technical Support, and Operations teams to support timely contract activation and renewals.
Evaluate equipment reports to identify systems with expiring warranties and facilitate contract renewals and SAP contract submissions.
What's Needed?
High School diploma or equivalent required; Bachelor's Degree highly preferred.
3-5 years of relevant experience in contract management, customer service, or related fields.
Proficiency in cross-functional collaboration and familiarity with SAP or similar contract management systems.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
Numbers & Facts
Location
Princeton, NJ
Industry
Staffing/Employment Agencies
Company Size
10,000 employees or more
Year Founded
2011
Website
http://www.experisjobs.us/ExperisJobs.htm
About Company
We don't just find jobs. We give you the power to work the way you want, reach for new opportunities and achieve your goals. After 40-plus years matching professional talent to satisfying career paths, Experis knows that it's not only what you can do that's important, but what you want to do. What inspires you. What fits your personal workstyle. And what works with your personal lifestyle. You need options. Experis has them.
Skills
Billingunmatched
Contract Approvalunmatched
Contract Managementunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Flexible Spending Accountsunmatched
Inside Salesunmatched
Insuranceunmatched
Maintain Complianceunmatched
Operational Supportunmatched
Prescription Drugsunmatched
SAPunmatched
Sales Supportunmatched
Technical Operationsunmatched
Technical Salesunmatched
Technical Supportunmatched
Time Managementunmatched
Vision Planunmatched
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