Inside Sales Representative

Job Description

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Inside Sales Representative Infrastructure Products Group Lombard, Illinois, United States Job ID: 521864 Non-Exempt

Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. Were more than just a manufacturer of precast concrete, polymer concrete, or plastic products. Were a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, were leading the industry with innovation and a safety-first mindset.

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Job Summary This is an entry-level Inside Sales position providing support to Outside Sales Representatives and is often combined with customer service initiatives. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. The Inside Sales position provides great opportunities for internal advancement and career growth.

Job Location This position can be based out of our location in Lombard, IL.

Job Responsibilities

• Receive customer phone calls, provide support to customers via telephone, fax, and e-mail for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations.
• Provide information about products and generate price quotations and generate sales orders in a timely manner.
• Refer to product catalogs and specification guides to determine related product uses and applications.
• Provide support to outside sales force.
• Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel.
• Investigate and research all customer inquiries and concerns and follow-up promptly with the customer.
• Help customers with design ideas/problems, provide customer feedback to management.
• Retrieve information for Credit Department when needed.
• Follow all safety regulations.
• Other duties may be assigned as needed.

Job Requirements

• High school diploma or equivalent; Bachelors Degree preferred.
• Must have some previous sales experience, preferably in the construction industry.
• Experience with Microsoft Office.
• Ability to work in a team-based environment.
• Ability to do basic math.
• Good organizational and problem-solving skills.
• Experience with multi-line phone system.
• Attention to detail.
• Ability to multitask in a fast-paced environment.
• Other duties assigned as needed.

Job Salary

• Salary ranges from $45,000 - $55,000.
• Bonus opportunities.
• 401k plan.
• Short-term and long-term disability benefits.
• Life insurance.
• Health, dental, and vision insurance.
• Paid time off.
• Paid holidays.

What CRH Offers You

• Highly competitive base pay.
• Comprehensive medical, dental, and disability benefits programs.
• Group retirement savings program.
• Health and wellness programs.
• An inclusive culture that values opportunity for growth, development, and internal promotion.

About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If youre up for a rewarding challenge, we invite you to take the first step and apply today. Once you click "apply now," you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day.

Thank you for your interest. Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review, however, all final employment decisions will be made by a person.

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Posting Start Date: 3/25/26 Posting End Date: [Not Specified]