Inside Sales Representative

We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. In this role, you will be responsible for engaging with potential customers, understanding their needs, and providing tailored solutions to drive sales. The ideal candidate will possess strong communication skills and a passion for customer service, with the ability to negotiate effectively and build lasting relationships. If this sounds like you... 

Pay Rate: $20.00 / hour

Shift Times:

• Monday – Thursday - 8:00am to 4:30pm
• Friday - 8:00am to 2:00pm

WHAT YOU'LL BE DOING:

• Addressing customer inquiries and concerns to ensure customer satisfaction
• Accurately input, update, and maintain data in company databases and systems, ensuring completeness and consistency across records.
• Quote Customer RFQ's i.e.: create formal quote, collect pricing, calculate sell price, advise delivery etc.
• Ability to read drawings is an asset
• Review Customer Orders i.e., Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc.
• Retrieving Customer Orders through the internet (experience with Oracle is an asset)
• Inputting Customer Orders i.e.: Creating Sales orders in MRP system
• Creating new product forms
• Create customs paperwork if applicable for shipments
• Occasional reception coverage, backup for invoicing when required
• Other various duties as assigned (filing, scanning, etc.)
• Follows Policies & Procedures

WHAT YOU’LL NEED IN ORDER TO QUALIFY:

• Minimum one year customer service experience with Inside Sales experience being as asset
• Accurate data entry skills with superior attention to detail
• Excellent written and oral communication skills
• Professionalism with excellent interpersonal skills
• Excellent organizational and time management skills with strong ability to multi-task and prioritize workload in a fast-paced, changing environment
• Demonstrated ability to problem-solve
• Responsive to company and customer needs
• Work with minimum supervision
• Highly proficient computer skills in Word and Excel
• Knowledge of production planning is an asset
• A condition of employment will be completing a security assessment to ensure eligibility under Canada’s Controlled Goods Program

WHY YOU’LL WANT TO APPLY WITH IS2:

• IS2 works for you. We will get your resume to numerous top employers and unlock opportunities that you never knew existed! If this job isn't the exact right fit for you, apply anyway and our recruiters can match you with one that is.