Overview Position Overview: The Inside Sales Representative plays a critical role in managing, qualifying, and coordinating leads to support the sales team. This position ensures timely scheduling of appointments, effective communication between departments, and a seamless customer experience. The ideal candidate is organized, proactive, and results-driven, with a passion for maximizing sales opportunities through efficient lead management. Shift: Evening Shift Monday-Friday 11am-8pm Full-time Compensation & Bonuses: $18/hour paid weekly plus monthly bonus potential based on performance. Key Responsibilities: Lead Qualification & Coordination: Contact inbound leads, qualify them using scripts, and schedule appointments with decision-makers. Ensure every lead is properly categorized and distributed promptly to the appropriate sales representatives. Efficient Scheduling: Prioritize same-day or next-day appointments to maximize conversion rates and align with sales team capacity. Data Management: Maintain accurate lead records, update CRM systems, and track follow-ups to ensure no opportunities are missed. Collaboration: Serve as a liaison between service technicians, sales teams, and customers to ensure smooth transitions and clear communication. Customer Engagement: Utilize phone, text, and email to contact leads and follow up on missed opportunities. Build rapport and generate urgency for appointments through professional and empathetic communication. Performance Tracking: Meet or exceed individual KPIs, such as call volume, lead conversion rates, and follow-up efficiency, contributing to team success. Qualifications: Proven experience in sales support, lead coordination, or a related role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities with attention to detail. Proficient in CRM systems and sales tracking tools. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. * A collaborative team player with a customer-first mindset. Apex Service Partners may conduct a preemployment background check and drug test, subject to applicable law. Posted Min Pay Rate USD $18.00/Hr. Posted Max Pay Rate USD $18.00/Hr.