Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Job Title: Inside Sales Representative
Compensation: Base $65 to 85K with an annual OTE of $130K to $150K
Position Overview: The Inside Sales Representative (ISR) at InfoSight Inc. will act as a liaison, technical advisor and primary point of contact for our clients, bridging the gap between technical teams and customers. The ISR will provide strategic technical guidance, and support, ensuring our clients maximize the value of our products and services. The ISR will also cross sell InfoSight solutions to the existing account base.
Key Responsibilities:
Cross Sales: The ISR will look for opportunities to cross-sell InfoSight solutions to the existing account base.
Customer Relationship Management: Build and maintain strong relationships with customers, manage renewals, and identify opportunities for upselling services.
Product Knowledge: Understand customers' workflows, business objectives, and goals to recommend InfoSight's Cybersecurity and GRC solutions. Deliver strategic guidance to customers, helping them achieve the maximum benefit from InfoSight's offerings.
Technical Support: Collaborate with technical teams to refine the support process, offering technical advice on product features.
Problem Solving: Proactively identify and address technical challenges before they become major issues.
Skills and Competencies:
Minimum 3 years’ experience working for an MSP/MSSP, SOCaaS or other IT Service provider.
Minimum of 2 year of experience in account management, inside sales, pre-sales support or business development with proven verifiable experience.
Working knowledge of MS Azure/M365, Windows-based Networks, Firewalls, Network Devices, MSSP operations and Cybersecurity Assessments.
An understanding of Risk Management and Regulatory Compliance principles.
Strong communication skills with the ability to engage in diplomatic and goal-focused conversations with clients.
High emotional intelligence and empathy.
Proficiency in monitoring customer activity, documentation and attention to details.
This is a remote position.