Inside Sales Representative (Milling)

• This role is designed and intended to be performed on-site in Muscatine, Iowa.

PRIMARY DUTIES & RESPONSIBILITIES

• Support the marketing and sale of products within the Milling Segment of Specialty Ingredients Sales.
• Report on customer activities, shipping and order volumes, sales forecasts, and logistical considerations.
• Monitor and report on competitive activity, including pricing, product innovations, quality, and market developments.
• Maintain up-to-date sales records in Microsoft Dynamics CRM and publish reporting on contracted volume compliance.
• Conduct market research, reporting, and other special assignments to identify growth opportunities within the milling industry.
• Initiate and maintain personal, phone, and written contact with customers and prospects.
• Cultivate accounts by maintaining close business relationships with Procurement, Product Development, Production, Technical Services, and other stakeholders who influence purchasing decisions.
• Identify key accounts, both current and prospective, and develop strategies to build and maintain business within those accounts.
• Oversee internet inquiries and direct opportunities as appropriate.
• Coordinate the new customer setup process for milling accounts.
• Act as a pricing liaison between sales and customer service.
• Support account management activities and assist with customer presentations, business reviews, and sales initiatives.
• Perform other duties as assigned.

EDUCATION, QUALIFICATIONS, &/OR SKILLS NEEDED

• Bachelor's degree in a related field of study preferred.
• Minimum two years of sales, account management, customer service, or business development experience preferred.
• Experience within the milling, grain processing, food ingredients, agricultural, or related industries preferred.
• Demonstrates strong market insight and strategic alignment with long-term business goals.
• Exercises sound judgment, ethical decision-making, and personal integrity.
• Communicates confidently and effectively across written and verbal channels.
• Operates independently while fostering collaboration and team-oriented results.
• Proactive in identifying solutions, developing sales strategies, and engaging key stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and customer requests.

TRAVEL & WORK ENVIRONMENT

• Minimal travel is required (<10%) for training, company events, customer visits, and industry meetings.
• Primarily an office environment with occasional visits to plant facilities where required safety policies and PPE requirements must be followed.