This position is fully onsite at our ADT Location: KY-Newport 1787 Monmouth Street
Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.
Answer new and existing customer phone calls while following sales processes.
Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Qualifications -
Experience:
One year of sales experience preferred.
Skills:
Proven sales ability and closing skills.
Strong listening skills used to conduct needs analysis.
Excellent problem solving and communication skills.
Ability to multi-task while speaking to prospects.
Education/Certification:
High school diploma or GED
The role is scheduled to start 9/14/2026 or 9/28/2026.
Numbers & Facts
Location
Newport, KY
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Data Collectionunmatched
High School Diplomaunmatched
Home Securityunmatched
Inside Salesunmatched
Marketing Campaignunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Problem Solving Skillsunmatched
Salesunmatched
Sales Closing Skillsunmatched
Smart Homesunmatched
Telesalesunmatched
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