Our client is looking for a motivated Inside Sales Representative to join their team in. This is a full-time, on-site position focused on generating sales, building strong customer relationships, and helping customers find the right JCB equipment solutions for their needs.
The right person will be comfortable working with customers by phone, following up on leads, identifying sales opportunities, and working closely with the outside sales and service teams.
What You'll Do
Handle inbound and outbound sales calls and respond to customer inquiries
Identify customer needs and recommend appropriate JCB equipment solutions
Generate leads and follow up with potential customers
Qualify leads and move opportunities through the sales process
Prepare quotes and provide product information
Build and maintain strong customer relationships
Follow up with existing customers and identify opportunities to grow accounts
Identify upselling and cross-selling opportunities
Maintain accurate customer and sales information in CRM systems
Work closely with the outside sales and service teams
Answer customer questions and provide product information
Support account management activities to drive sales growth and customer retention
Learn JCB product lines and industry applications through ongoing training
Schedule
Full-time, on-site position
Schedule is either 7:00 AM–4:00 PM or 8:00 AM–5:00 PM
What We're Looking For
Previous inside sales experience with the ability to manage the sales process from initial contact through closing
Strong customer service skills and a focus on customer satisfaction
Experience with lead generation, prospecting, follow-up, and nurturing sales opportunities
Account management experience with the ability to maintain and grow existing customer accounts
Strong verbal and written communication skills with a confident phone presence
Comfortable using CRM systems and basic office applications
Strong organization and time management skills with the ability to manage multiple tasks in a fast-paced environment
High school diploma or equivalent required
Associate or bachelor's degree in business or a related field is a plus
Experience in equipment, construction, or industrial sales is beneficial but not required
Willingness to learn JCB product lines and industry applications through ongoing training