Billing, Communication Skills, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Dental Insurance, Employee Assistance Plan, Field Sales, Financial Policies, Financial Services, Inside Sales, Legal, Multilingual, Order Processing, Price Quotes, Pricing, Product Development, Roofing, Sales, Sales Prospecting, Sales Support, Spanish Language, Telemarketing, Up-Selling, Vision Plan, Waterproofing
QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.
What you will do::
Shift and Schedule
- Full-Time Position
- Monday–Friday.
- 7:30am until work is done, around 4pm
- Flexibility in schedule to accommodate OT/weekends as needed.
- Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
- Plan and implement telemarketing and prospecting objectives
- Coordinate delivery and pick up of orders with operations teams
- Provide support to Outside Sales team
- Adhere to pricing guidelines and policies of customer financial services
What you will bring::
- Previous front-line customer service and sales experience
- Industry experience with construction or building materials a plus
- Sales-driven mindset beyond order processing, with experience identifying new business opportunities, opening new accounts, and growing existing customer relationships through upselling.
- Spanish bilingual proficiency a plus
- Ability to effectively communicate and follow-up with customers, vendors, team members, and management
- Eagerness and ability to learn and retain vast amounts of product information
What you will earn::
- 401(k) with employer match
- Medical, dental, and vision insurance
- PTO, company holidays, and parental leave
- Paid training and certifications
- Legal assistance and identity protection
- Pet insurance
- Employee assistance program (EAP)
Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.