Inside Sales Representative

Inside Sales Rep   

We are seeking an Inside Sales Representative for our Orange, CA branch. 

At Berendsen, we provide the products and services to move the world! From hydraulic components, to electricification, to system-design, and service, Berendsen is one of North America's largest distributors of hydraulic, pneumatic, and electric motion-control products and services. We currently employ more than 400 employees across the United States and Canada – and we’re growing every day! We have the best fluid power distribution and motion-control team in North America.  

Berendsen offers a variety of dynamic career paths in 38 locations throughout the US and Canada. We’re proud to support your personal growth and professional development goals throughout the life of your career – including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more.

Duties and Essential Job Functions:

 Your Activities Will Include:

• Answer phone calls and emails from customers and outside sales to provide assistance with quotes, pricing, and expediting.
• Enter orders in a timely and efficient manner
• Follow up on quotes and leads in a timely manner
• Interact effectively with customers to develop a personal awareness of their needs
• Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand.
• Provide customers with accurate price, delivery, and technical information upon request.
• Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable
• Assist Central Purchasing to ensure customer orders are placed quickly and accurately
• Proactively review open order book to ensuer timely delivery to customers and anticipate delivery disruption
• Communicate regularly and timely with management and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions, or other pertinent information
• Inform all customers and prospects of the established terms and conditions of sale
• Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation
• Processing credit requests, rebates, and maintaining office files
• Maintaining inventory records and quality control practices

Required:

• High School Diploma or Equivalent
• Minimum of 10-year direct experience in Inside Sales or Customer Service in technical or industrial setting and products
• Computer literate with good data entry skills and ability to learn new programs quickly and efficiently
• Available to travel up to 3-weeks per year for training and/or sales meetings
• Some accounting and supply chain familiarity is helpful
• Past experience in fluid power is a definite plus

Why Berendsen?

Berendsen is a company full of employees with decades of loyal service. We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training and experience of our employees that will enable us to move ahead. In return for your hard work, we will provide:

• Comprehensive medical, vision and dental benefits with both PPO and High-Deductible plans that come with a Health Savings Account option and company matching contributions
• Dependent care flexible spending account
• Disability and life insurance
• Matching 401k (50% up to 8%!)
• Paid holiday, floating holiday, vacation and sick time off
• National Employee Assistance Program
• Supplemental critical illness, accidental and hospitalization plans

keywords: technical sales, industrial sales, fluid power, hydraulic, customer service, inside sales, account rep, account manager