Compensation: $60,000–$75,000+ (base salary plus performance incentives, depending on experience)
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Little Falls Alloys is seeking a motivated, customer-focused Inside Sales Representative to join our growing team. This position plays a critical role in supporting existing customers, developing new business opportunities, and serving as the primary point of contact throughout the sales process.
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This is an excellent opportunity for someone who enjoys building relationships, solving customer problems, and working closely with manufacturing to deliver high-quality products on time.
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Responsibilities
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Respond promptly to customer inquiries by phone and email
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Prepare accurate quotations and follow up to secure new business
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Develop and grow relationships with existing customers
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Prospect and qualify new business opportunities
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Manage customer accounts from quotation through order fulfillment
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Coordinate closely with production, scheduling, purchasing, and shipping to ensure on-time delivery
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Maintain accurate customer information and sales activity within the CRM system
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Provide customers with technical product information, pricing, and order updates
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Achieve sales and customer retention objectives
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Deliver a high level of professionalism and responsiveness in every customer interaction
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Qualifications
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3+ years of inside sales, customer service, or account management experience in manufacturing or industrial products preferred
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Strong communication and relationship-building skills
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Proven ability to manage multiple customer accounts and prioritize competing demands
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Experience preparing quotations and negotiating customer orders
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Comfortable using CRM software and Microsoft Office
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Excellent organizational skills and attention to detail
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Self-motivated with a proactive approach to generating new business
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High school diploma required; associate's or bachelor's degree is a plus
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Experience in wire, metals, manufacturing, or industrial products is highly preferred
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Why Join Little Falls Alloys?
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Join an 80-year-old industry leader with an exciting growth strategy
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Work for a company investing in people, equipment, and technology
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Competitive compensation with performance-based incentives
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Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and paid holidays
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Opportunities for career growth within a rapidly expanding manufacturing organization
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Collaborative, team-oriented culture where your contributions make a direct impact