Inside Sales Representative

Company Description National Powersport Auctions (NPA), established in 1990, is the nation’s largest provider of powersport vehicle remarketing, also supporting RV, marine, and golf car inventory. With ten company-owned and staffed facilities across the country, NPA serves leading financial institutions, manufacturers, and dealers. The company offers multiple live and online selling platforms, providing clients with flexible and efficient remarketing solutions. NPA is a wholly owned subsidiary of Copart, Inc. (Nasdaq: CPRT), giving it strong corporate backing and access to industry-leading technology. Team members join a growing organization with a nationwide footprint and opportunities to work within a dynamic powersport and specialty vehicle market.

Role Description The Inside Sales Representative is a full-time, on-site role based in Philadelphia, PA. This role involves managing inbound and outbound calls, building relationships with dealers and financial institutions, and promoting NPA’s auction and remarketing services. Daily tasks include qualifying leads, following up on prospects, maintaining and growing assigned accounts, and supporting customers through the auction process. The Inside Sales Representative will collaborate with internal teams to resolve customer issues, ensure accurate information about inventory and auction schedules, and help maximize customer satisfaction and participation. The role also includes tracking sales activities in CRM systems, meeting or exceeding sales targets, and providing feedback on market trends and customer needs.

Qualifications

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• Candidates should possess strong Inside Sales skills, including comfort with high-volume calls and consultative selling.
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• Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on responsiveness, problem-solving, and relationship building.
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• Candidates should possess Lead Generation skills to identify, qualify, and develop new business opportunities.
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• Candidates should possess Account Management skills to maintain and grow existing customer relationships and revenue.
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• Effective verbal and written communication skills and the ability to present services clearly to diverse customers.
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• Proficiency with CRM or sales tracking tools and basic computer skills (e.g., MS Office).
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• Ability to work on-site in Philadelphia, PA, with a strong work ethic and reliability in a fast-paced environment.
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• Prior experience in sales, remarketing, automotive, or powersport industries is beneficial.
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• High school diploma or equivalent required; post-secondary education in business or a related field is a plus.
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