Inside Sales Representative

Parker & Sons

Phoenix, Arizona

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Background Investigation, Billing, Call Centers, Career Counseling, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Flexible Spending Accounts, Inside Sales, Leadership, Legal, Multilingual, Negotiation Skills, Resolve Customer Issues, Sales, Sales Closing Skills, Sales Management, Team Player, Telemarketing, Time Management, Vision Plan
LOCATION
Phoenix, Arizona
POSTED
4 days ago
Overview:

Parker & Sons is currently seeking Sales Representatives to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.  Our Sales Representatives listen to the needs of our customers, contacting current and previous customers to set appointments for past due or current recommended maintenance. You will also be offering services for our different department to proactively generate future business, working with customers to determine the best equipment to meet their needs and do whatever is necessary to achieve department sales and capacity goals.

 

Have you always wanted to work in place where your dedication, self-determination and salesmanship is rewarded with an uncapped earning potential? Our mission here at Parker and Sons, is not only Wowing the customer but Wowing you as the employee. Not only will your hard work be reward with pay but you will be part of a culture of contests that include lunches, sporting events, days offs. We are here to support you today and for your future- self with a positive and highly motivated leadership team that is helping you get to the next level, if that is leadership development courses or more advanced sales training. We are here to do whatever it takes to help you achieve your goals!

 

What’s In It For Me?

  • $60k-80k potential based on Hourly rate plus Bonus and commission structure
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match up to 6%
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EAP, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth

 

Responsibilities:

What Will I Do?

  • Timely follow-up on company provided leads
  • Making outbound calls to existing customers to schedule overdue, present, and future recurring services.
  • Establish customer rapport, ask open questions to determine the customer's needs
  • Present the right products and service solutions
  • Develop key client relationships, negotiating and closing deals
  • Responding to and booking jobs requested through online lead sources such as Home Advisor, Angie's List, Home Depot, and the Parker and Sons Website.
  • Scheduling jobs on inbound calls from customers, technicians, and in-field Appointment Generators.
  • Performing common Customer Service tasks such as confirming, rescheduling, and cancelling currently scheduled jobs, running payments for invoices, setting up service contracts, deescalating and resolving complaints, sending invoices, and answering customer questions.

 

Qualifications:

Do I have What it Takes?

 

  • Candidates must have attention to detail
  • Must be able to handle and resolve customer issues and concerns
  • 1+ year of call center and telemarketing background preferred
  • Strong communication skills and high energy/enthusiasm a MUST!
  • Previous service industry experience or bilingual a plus!
  • High School Diploma or Equivalent
  • Must be able to pass a background check and drug screen

 

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

 

 

About the Company

P

Parker & Sons

Parker & Sons designs, installs and services heating, cooling, plumbing, air quality and electrical products to provide a healthy, comfortable and convenient life for our customers.

Our associates are proud to work for a locally owned and operated company with a history of reliability and performance.

To maintain our high standards, we require an exceptional group of people who have the desire to contribute their talents and abilities and seek out opportunities to advance their expertise to forward the company’s innovation. As an employer, Parker & Sons supports goals, embraces new ideas, rewards success, and opens up career paths as far-reaching as your talent and motivation will take you.

Our mission is to provide a work environment where the long-term career growth and success of our team members are fostered.

Flexibility to work in a network of companies throughout the Parker & Sons community provides team members with the ability to advance and grow. We use FIRST:

Information and training are provided to all team members, enabling them to perform their jobs, and challenging them to achieve the highest standards.

Responsibility is placed upon team members to make Parker & Sons’ service experience superior to the industry benchmark.

Success of our team members is recognized and fostered in the corporate culture maintained at Parker & Sons.

Talent and diversification are cultivated throughout the organization, allowing the Parker & Sons philosophy to take on a special meaning.

As an employer, Parker & Sons supports goals, embraces ideas, rewards success and opens up career paths as far-reaching as your talent and motivation will take you.

Do you have the drive and dedication to help carry out the Parker & Sons mission to “Build long-lasting relationships with our customers and team members”?

If so, we’re waiting to hear from you!

COMPANY SIZE
100 to 499 employees
INDUSTRY
Personal and Household Services
FOUNDED
1974
WEBSITE
https://www.parkerandsons.com/employment-opportunities/