Inside Sales Representative (PPE, Small Tools & Consumables)

Quoting & Inside Sales

• Review and interpret customer RFQs, material take-offs, and equipment lists related to PPE, small tools, and consumables.
• Translate refinery and oil & gas terminology into accurate product selections.
• Identify missing details or suitable substitutions when necessary.
• Build competitive, margin-conscious quotes aligned with company pricing strategy.
• Respond to RFQs in a timely and professional manner.
• Coordinate closely with outside sales and operations teams to align scope and pricing.
• Ensure accuracy of SKUs, lead times, and product specifications prior to quote submission.
• Maintain quote tracking and follow-up for conversion.

Procurement / Buying Responsibilities

• Source products from approved vendors and manufacturers.
• Negotiate pricing and manage vendor relationships.
• Evaluate alternate manufacturers when necessary to maintain competitiveness.
• Monitor lead times and inventory availability.
• Issue purchase orders and manage order confirmations.
• Coordinate with warehouse and operations to ensure timely fulfillment.
• Track cost changes and maintain updated pricing in ERP system.

Industry Knowledge Requirements

• Refinery / turnaround terminology
• Confined space equipment
• Gas detection systems
• Breathing air equipment
• FR clothing standards
• Respiratory protection (NIOSH ratings, cartridge types)
• Hand and power tools commonly used in industrial maintenance
• MRO supply environments
• Industrial drill bits, abrasives, and fasteners

Candidate must be able to interpret shorthand descriptions, understand manufacturer cross-referencing, and identify specification mismatches without excessive clarification.

Qualifications

• 3+ years experience in industrial distribution, oil & gas supply, or MRO environment preferred
• Strong product knowledge in PPE, small tools, and consumables
• Experience with ERP systems and quoting platforms
• Strong math skills and margin awareness
• High attention to detail
• Ability to work in a fast-paced, deadline-driven environment
• Strong communication skills (internal and external)

Core Competencies

• Analytical thinking
• Commercial awareness (margin protection)
• Problem solving
• Vendor negotiation
• Technical product knowledge
• Independent decision-making
• Urgency and responsiveness

What Success Looks Like

• Accurate and competitive quotes
• Minimal clarification required from customers
• Strong vendor relationships developed
• Improved gross margin performance
• High quote-to-order conversion rate
• Reduced quoting cycle time