Inside Sales Representative

Inside Sales Representative | Temp-to-Hire

Customer Service | Inside Sales Support | Project Coordination
Pay Range: $18 - $21/hr.
Raleigh, NC
Monday-Friday | 8:00 AM - 5:00 PM | Full-Time | Fully Onsite

Are you a customer-focused professional who enjoys building relationships, solving problems, and supporting a dynamic sales team? Do you thrive in a fast-paced environment where every day brings new opportunities to assist customers and contribute to business growth?

We're partnering with a Raleigh-area client to identify a Temp-to-Hire Inside Sales Representative. This opportunity is ideal for someone who enjoys customer interaction, order management, and project coordination while supporting both standard sales activities and custom customer projects. Successful performance during the contract period may lead to a permanent full-time position.

Why This Inside Sales Representative Opportunity Stands Out

✅ Temp-to-hire opportunity with long-term potential

✅ Competitive pay ranging from $18-$21/hour

✅ Stable Monday-Friday schedule (8:00 AM - 5:00 PM)

✅ Fully onsite position with a collaborative team environment

✅ Opportunity to work directly with customers and support sales growth

✅ Exposure to both standard sales and custom project coordination

✅ Team-oriented culture with employee recognition and company celebrations

What You'll Do as an Inside Sales Representative

Customer Support & Sales Support

• Serve as the first point of contact for customer calls and emails.
• Prepare and provide quotes, pricing, product information, and lead times.
• Accurately enter customer orders into CRM and ERP systems.
• Communicate order status updates, shipping information, and changes to customers.
• Identify opportunities to upsell and recommend complementary products.
• Maintain detailed customer records and interactions within the CRM.
• Coordinate with internal sales team members to ensure an exceptional customer experience.
• Send product samples, catalogs, and supporting materials as requested.

Custom Project Support

• Assist the Project Sales team with custom and non-standard customer requests.
• Help prepare custom quotes, RFQs, submittals, and project documentation.
• Coordinate with Engineering, Operations, and Customer Service teams to gather project details.
• Track project timelines and ensure timely communication with customers.
• Support seamless transitions from quote approval through production and delivery.

What We're Looking For

• Associate degree or equivalent customer service or inside sales experience preferred.
• Strong communication skills with a customer-first mindset.
• Ability to manage multiple priorities while maintaining accuracy and organization.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Excellent problem-solving, time management, and organizational skills.
• Strong attention to detail and commitment to providing exceptional customer service.

Preferred Qualifications

• Two or more years of inside sales or customer service experience.
• Experience within the doors, construction products, building materials, or related industry.
• Previous CRM and ERP system experience.
• Strong presentation, negotiation, and relationship-building skills.

Ideal Fit

This opportunity is ideal for an Inside Sales Representative, Customer Service Representative, Sales Support Specialist, Account Coordinator, Project Coordinator, Order Management Specialist, or Administrative Sales Support professional who enjoys helping customers, managing details, and supporting a growing sales organization. If you're looking for a long-term opportunity with growth potential and enjoy being part of a collaborative onsite team, we'd love to hear from you.