Coaching, Communication Skills, Corporate Compliance, Customer Conversion, Customer Support/Service, English Language, Ethernet Cable, Inside Sales, Insurance, Maintain Compliance, Multilingual, Network Cable, Online Chat, Performance Metrics, Problem Solving Skills, Quality Management, Regulations, Reimbursement, Revenue Growth, Sales, Sales Strategy, Short Messaging Service (SMS), Spanish Language, Time Management, Web Client Plug-ins, Work From Home
Skills for Chicago
Is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area. To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed.
Allstate
Everything done at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years they have thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face.
Job Highlights
- Drive sales growth through inbound and outbound calls, live chat, SMS, and other channels in a remote work environment
- Apply insurance expertise to uncover customer needs, identify coverage gaps, and recommend appropriate solutions across Allstate's product portfolio
- Utilize a proven sales strategy to influence purchase decisions and convert prospects into customers
- Ensure compliance with company and industry regulations while maintaining high-quality business production
- Meet or exceed performance metrics including sales production, time management, and adherence to sales processes
Candidate Profile
- Active Personal Lines or Property & Casualty License in your state of residence (or willingness to earn) is preferred
- 1+ year of sales, customer service, or related experience is a plus
- Ability to work weekends and nights is required
- Applicants must have reliable internet with plug-in ethernet/network cable and a dedicated workspace in the home (Allstate will provide all equipment)
- Relevant soft skills include high stress tolerance, critical thinking, openness to coaching and feedback, strong communication skills, and accountability
Additional Information
- Reimbursement of Personal Lines or Property & Casualty License exam and fees upon approval
- Pay differentials may apply for Spanish/English bilingual employees
- Internet reimbursement
- Performance-based monetary incentives may be available
Location
Chicago
Benefits
Childcare Assistance;Dental;Employee Assistance;Life Insurance;Long Term Disability;Maternity Leave;Medical;Paid Training/Personal Development;Personal;Retirement/401K;Sick;Tuition Reimbursement;Vacation;Vision