Inside Sales Representative

Inside Sales Representative & Customer Service

Location: Onsite | Hours: 7:30 a.m. - 4:30 p.m.
Employment Type: Full-Time

Salary Range: $65,000-$80,000, plus quarterly bonuses once the ISR has built up a book of business

Join a Growing Team

Our client is seeking a Customer Service & Inside Sales Representative to join their expanding team. This newly created position offers an excellent opportunity for a customer-focused professional who enjoys building relationships, managing accounts, and contributing to business growth.

The ideal candidate is proactive, personable, and comfortable engaging with customers by phone and email. Experience within the food & beverage, distribution, manufacturing, or related industries is highly preferred.

The selected candidate MUST be willing to work onsite five days per week from 7:30-4:30. There is no WFH option with this position.

This is an opportunity to join a collaborative and growing team where your contributions will directly impact customer satisfaction, account growth, and overall business success. If you enjoy building relationships, solving problems, and working in a fast-paced environment, we'd love to hear from you.

Responsibilities:

• Serve as a primary point of contact for customers, providing exceptional service and support
• Process customer orders accurately from entry through fulfillment and delivery
• Build and maintain strong customer relationships through ongoing communication and follow-up
• Support inside sales initiatives by identifying opportunities to grow existing accounts and develop new business
• Coordinate closely with warehouse, logistics, and operations teams to ensure timely and accurate order fulfillment
• Resolve customer inquiries and issues in a professional and timely manner
• Maintain accurate customer, order, and account information within company systems
• Assist with general sales support and administrative functions
• Collaborate with team members to ensure accounts are aligned and serviced effectively

Required Experience:

• 3–5 years of customer service, account management, or inside sales experience
• Experience in food & beverage, distribution, manufacturing, wholesale, or a similar industry preferred
• Strong relationship-building and communication skills
• Ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment
• Highly organized with strong attention to detail
• Self-motivated and capable of working independently
• Comfortable making outbound calls and proactively engaging with customers
• Proficiency with CRM platforms, order management systems, and Microsoft Office

Key Skills:

• Customer Service
• Account Management
• Order Processing
• Inside Sales
• Lead Generation
• CRM Systems
• Inventory & Logistics Coordination
• Relationship Management
• Problem Solving
• Cross-Functional Collaboration

Benefits

• Competitive compensation
• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• Opportunity to join a stable, growing organization with long-term career potential