Analysis Skills, Business Development, Business Growth, Business Processes, Business Skills, Communication Skills, Cost Control, Cross-Functional, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Genetics, Inside Sales, Intellectual Property (IP), Interpersonal Skills, Medical Conditions, Microsoft Office, Operational Improvement, Presentation/Verbal Skills, Process Development, Process Improvement, Productivity Management, Profit & Loss, Project/Program Management, Resolve Customer Issues, Sales, Sales Management, Service Delivery, Service Level Agreement (SLA), State Laws and Regulations, Technical Support, Willing to Travel, Writing Skills
Description
Company Overview
At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.
FTG is looking for an
Inside Sales Representative who will work with existing customers to foster and grow existing business opportunities and improve account profitability. Become the key relationship with all levels of your clients to deliver unparalleled service and support. Unlock your earning potential! Base Salary: $42,000.
What you will do:
- Support your customers day-to-day needs
- Works closely with customer contacts, customer’s end user community, and FTG internal resources to fulfill Service Level Agreements (SLA’s)
- Ultimately responsible for customer satisfaction, retention, growth, and profitability of account base
- Act as the primary point of contact for all aspects of the contractual relationship with the customer
- Work closely with Operations Team on implementation and deployment of print technology and support services.
- Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution
- Recommends and implements operations techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices in all aspects of the operations.
- Work closely with Director of Client Relations, Sales Team, Project Management Team, and other resources in order to ensure a collective approach to customer needs.
What you provide:
- Experience with managing projects with multi-disciplined team members
- Customer service experience in Technology/Managed Print Support (Preferred)
- Significant experience interacting with customers, including executives
- Strong analytical and MS Office skills
- Ability to develop and strengthen relationship with Customer
- Ability to travel, as necessary, to meet customer and internal needs
- High energy level, comfortable performing multifaceted projects in conjunction with normal activities, sense of urgency in all work
- Strong analytical and reasoning abilities. Able to develop business processes after evaluating multiple solutions.
- Well-developed interpersonal skills. Ability to get along well with diverse personalities—mature—flexible.
- Excellent communication skills, written and verbal
Education
- BA/BS/BBA Degree in Business or equivalent experience
Why you should apply:
- Top Benefits and great PTO package
- Excellent growth and advancement opportunities
- People 1st Culture
- Company sponsored and encourage DEI Alliance and Employee Resource Groups
FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.