Administrative Skills, Communication Skills, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Detail Oriented, High School Diploma, Inside Sales, Manufacturing, Microsoft Office, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Product Pricing, Product Support, Sales, Sales Support, Salesforce.com, Team Player, Technical Sales, Technical Support, Time Management
Inside Sales Representative – Spokane, WA
Aspen Personnel Service has been retained by a well-established construction manufacturing company in Spokane to recruit an Inside Sales Representative for their growing team. This is an excellent opportunity to join a stable, family-oriented organization that values teamwork, product knowledge, and exceptional customer service.
This position is primarily inbound-focused, supporting customers with product inquiries, walk-in traffic, and order processing related to underground infrastructure and site-related products.
What You’ll Do:
- Serve as a key point of contact for incoming customer calls, emails, and in-person inquiries
- Assist customers with product details, pricing, and general technical questions
- Prepare quotes, enter orders, and ensure timely and accurate processing
- Partner closely with the internal sales team to support revenue goals and customer satisfaction
- Develop a strong understanding of products and applications to best support client needs
- Maintain organized and accurate records within CRM systems
- Help monitor sales activity including orders, inquiries, and customer interactions
- Build lasting customer relationships by delivering responsive and solution-oriented service
- Provide administrative and reporting support to the sales team as needed
What We’re Looking For:
- High school diploma or equivalent required; additional education in business, sales, or construction-related fields is a plus
- 2–5 years of experience in inside sales, customer service, or technical support
- Background in construction materials or related industries strongly preferred
- Strong communication skills with the ability to explain product information clearly and confidently
- Experience managing a high volume of customer inquiries in a fast-paced environment
- Proficiency with Microsoft Office and CRM platforms (Salesforce or similar systems a plus)
- Highly organized with strong attention to detail and the ability to juggle multiple priorities
- A proactive problem-solver with a customer-first mindset
- Positive, professional attitude and ability to work both independently and as part of a team
- Willingness to learn technical product information and grow within the role
Why This Opportunity Stands Out:
- Join a collaborative and supportive internal team environment
- Gain hands-on experience with a diverse range of construction-related products
- Ongoing training to build both technical knowledge and sales skills
- Long-term career growth with a stable, locally rooted company
Compensation & Benefits:
- $23–$28/hour, depending on experience
- Employer-paid medical and dental coverage
- 401(k) with company match
- Paid time off and holidays
If you’re looking for a role where you can combine customer interaction, technical knowledge, and sales support in a steady and growth-oriented environment, we’d like to hear from you.