Advertising, Analysis Skills, Contract Creation, Credit and Collections, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Entry, Establish Priorities, Field Sales, Inside Sales, Microsoft Office, Networking Events, Operational Support, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Price Quotes, Problem Solving Skills, Product Demonstration, Production Schedule, Resolve Customer Issues, Sales, Sales Prospecting, Team Player, Time Management, Trade Shows, Writing Skills
"Join the Acme Brick Family"
INSIDE SALES REPRESENTATIVE
FLSA Status: Exempt
Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset, and we strive to be a great place to work every day.
Summary
We are currently seeking an Inside Sales Representative with excellent organization skills and a personable disposition. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You'll be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position.
- Inside showroom product sales but also work with outside sales teams to assist their customers when visiting the showroom
- Compiles lists of prospective customers for use as sales leads, based on information from business directories; industry ads; trade shows; internet web sites; and other sources.
- Displays or demonstrates product, using samples, catalog, website and emphasizes sellable features.
- Quotes prices and credit terms and prepares sales contracts for orders.
- Responsible for credit and collections regarding sales orders.
- Estimates date of delivery to the customer, based on knowledge of own firm''''s production and delivery schedules.
- Tracks stock levels.
- Enters new customer data and other sales data for current customers into computer database.
- Use of CRM tools to log and document opportunities and customer interactions
- Investigates and resolves customer delivery issues.
- Attends trade shows and other networking events as necessary
Skills and Experience Required for Success
- Ability to find solutions for customer and make recommendations to meet their needs
- Demonstrated prioritization/time management skills
- Self-motivation
- Must have excellent verbal and written skills
- Must be proficient in Microsoft Office
- Must have a reliable means of transportation
Competencies Required for Success
- Integrity
- Stays current with industry and market information that may reveal sales opportunities
- Initiative
- Flexibility
- Customer Service Orientation
- Analytical Thinking
Education
- Bachelor's degree preferred or one to two years related experience and/or training; or equivalent combination of education and experience
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.