Inside Sales Representative

TROY Group

Wheeling, West Virginia

JOB DETAILS
SKILLS
Brand Marketing (Branding), Business-to-Business (B2B), Communication Skills, Consumer Branding, Cross-Selling, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Direct Sales, Distribution Channel, ERP (Enterprise Resource Planning), Evangelism, Exceeded Sales Goal, Follow Through, Industry/Trade Analysis, Inside Sales, Lead Generation, Marketing Campaign, Metrics, Operational Support, Order Processing, Printers, Product Demonstration, Product Marketing, Relationship Management, Reseller Channel, Resolve Customer Issues, Revenue Growth, Sales, Sales Forecasting, Sales Management, Sales Operations, Sales Prospecting, Sales Support, Social Media, Stock Keeping Unit (SKU), Team Player, Trade Shows, Up-Selling, Wholesale Industry, Willing to Travel, eCommerce
LOCATION
Wheeling, West Virginia
POSTED
30+ days ago

Inside Sales Representative
Brand Focus: PurpleStencil Tattoo Stencil Printers & Ink

Location: Canonsburg, PA or Wheeling, WV office
Employment Type: Full-Time, in office.
Reports To: VP of Product Marketing

Position Overview
PurpleStencil is looking for a high-energy Inside Sales Representative to drive growth within the tattoo industry by selling stencil printers, stencil ink, consumables, and related products to tattoo studios, distributors, conventions, and professional artists nationwide. This is not a passive order-entry role.
The position requires outbound prospecting, relationship management, account growth, and brand evangelism within a highly relationship-driven industry. The ideal candidate understands how to sell lifestyle-driven products while operating with professional sales discipline.


Core Responsibilities
Revenue Generation
Drive direct sales of PurpleStencil printers, inks, and consumables.
Manage inbound leads and aggressively develop outbound opportunities.
Conduct phone, email, text, and social-based outreach to tattoo studios and artists.
Identify distributor and wholesale opportunities.
Execute upsell and cross-sell initiatives across existing accounts.
Maintain and grow recurring consumables revenue.
Account Management
Build long-term relationships with tattoo artists, shop owners, and distributors.
Serve as primary point of contact for assigned accounts.
Follow up on quotes, samples, demos, and open opportunities.
Resolve customer issues in coordination with operations and support teams.
Brand Development
Represent the PurpleStencil brand professionally and authentically.
Support convention sales efforts and trade show follow-up.
Maintain awareness of tattoo industry trends, influencers, and competitors.
Assist with social selling and community engagement initiatives.
CRM & Sales Operations
Maintain accurate CRM activity and pipeline reporting.
Track sales metrics, forecasts, and customer activity.
Coordinate with marketing on campaigns and lead generation efforts.
Work with Product Management team to recommend new SKUs (Printers, Bundles, etc.) and programs, as requested by customer/reseller/ambassador base.
Meet or exceed sales targets.

Qualifications
2+ years inside sales, account management, B2B & B2C sales experience
Strong relationship-building skills
Comfortable with outbound prospecting
Experience using CRM & ERP systems
Strong communication and follow-through
Self-motivated and performance-driven
Ability to work onsite full time in Canonsburg, PA or Wheeling, WV
Willingness to travel worldwide to Tattoo Expos.
Experience selling consumable/repeat-purchase products
Social media fluency (Instagram/TikTok industry engagement helpful)
Trade show attendance

 

About the Company

T

TROY Group