Inside Sales Representative

Inside Sales Representative
Radwell International LLC | Inside Sales
Full-Time | Hourly Commission | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046

The Inside Sales Representative is responsible for managing inbound sales opportunities and providing customer support using Salesforce and Radwell sales systems. This role focuses on responding to customer inquiries, managing sales leads originating primarily from inbound calls, and converting opportunities into revenue‑generating orders. This position is ideal for motivated sales professionals who thrive in a fast‑paced environment and are driven by performance‑based earnings.

On‑Target Earnings (OTE) Potential
• Year 1 Average Earnings: $60,000–$80,000
• Year 2 Average Earnings: $80,000–$100,000

Earnings are driven by individual performance, productivity, and sales volume.

Key Responsibilities
• Respond to inbound customer inquiries via phone, email, and other communication channels
• Manage sales opportunities across all product lines and convert leads into billable sales
• Source products from manufacturers not currently supplied by Radwell
• Negotiate purchase pricing with new or non‑standard manufacturers
• Check inventory availability and fulfill orders from stock when possible
• Communicate with customers in a timely, professional, and efficient manner
• Maintain high customer satisfaction as measured by surveys and feedback
• Enter quotes and sales orders accurately into sales order processing systems
• Confirm orders with customers and perform follow‑up and order clean‑up as needed
• Meet or exceed daily expectations for quotes and sales activity
• Build new customer accounts and maintain accurate customer records
• Collaborate with internal departments to meet customer commitments
• Perform product and price maintenance in PriceTool and other systems
• Build new part numbers and maintain product sourcing databases
• Assist with system cleanup and database maintenance
• Proactively develop new business through outbound customer calls
• Perform other duties, tasks, or work as assigned

Metrics
• Quotes per day
• Monthly invoiced dollar volume (minimum target of $200,000)
• Quote‑to‑order conversion ratio
• Outbound calls
• Invoiced dollars generated
• Calls handled

Qualifications
• Strong understanding of the sales cycle and ability to navigate a consultative sales process
• Ability to learn and work efficiently in Radwell sales systems

Knowledge & Skills Required
• Strong computer proficiency
• Proficiency using email, internet tools, and Microsoft Office
• Ability to multi‑task in a fast‑paced environment
• Strong attention to detail
• Effective problem‑solving abilities
• Strong communication skills
• Demonstrated ability to sell and influence purchasing decisions

Education & Experience
• Previous sales or customer service experience preferred
• College degree in business or related field a plus

Compensation & Commission
Base pay for this position is $20.00 per hour ($41,600 annually).

This role is commission‑eligible after successful completion of the introductory 90‑day period, with total compensation driven by individual performance.

On‑Target Earnings (OTE):
• Year 1: $60,000–$80,000
• Year 2: $80,000–$100,000

Radwell Benefits
• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company‑paid short‑term and long‑term disability
• Company‑paid life insurance
• 401(k) with company matching
• Free onsite gym