Business Development, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Develop and Maintain Customers, Environmental Chemistry, Inside Sales, Manufacturing, Operational Support, Pricing, Problem Solving Skills, Project Execution, Sales, Sales Support, Team Player, Technical Operations, Technical Sales
A growing chemical manufacturing company is seeking a Inside Sales Representative to support inbound customer demand within a custom blending and specialty chemical environment. This is a hands-on, customer-facing role focused on qualifying inquiries, developing solutions, and working closely with internal teams to deliver the right product fit.
This position is ideal for someone with a technical or chemical background who is looking to take the next step into a more commercial role. You’ll gain exposure to pricing, decision-making, and business development while working alongside an experienced technical team.
Key Responsibilities
Respond to inbound customer inquiries and requests
Qualify opportunities based on technical fit, production capabilities, and margin
Work with customers to understand specifications and recommend solutions
Partner with internal technical and operations teams to support project execution
Develop quotes, pricing, and proposals
Build and maintain strong customer relationships
Support account growth and identify additional opportunities
Qualifications
2–6+ years of experience in chemical manufacturing, specialty chemicals, or a related technical field
Experience in a customer-facing role (technical sales, applications, inside sales, or support)
Ability to understand product specifications, formulations, or production processes (training provided)
Strong communication skills and commercial awareness
Comfortable working in a fast-paced, inbound / enquiry-driven environment
Motivated to grow into a more advanced sales or commercial role
Preferred
Exposure to custom blending, toll manufacturing, or specialty chemical products
Experience supporting industrial or manufacturing customers
Familiarity with CRM systems
Compensation & Benefits
Bonus opportunity
Full benefits package
Why This Role
Strong opportunity for career growth into a more senior commercial position
Hands-on role with real impact on customer relationships and business outcomes
Work closely with experienced technical and operations teams
Gain valuable experience in a solutions-based, custom chemical environment
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Graham Personnel Services