Inside Sales

We are seeking a Customer Service/Inside Sales Associate to join our team!

Your responsibilities will include consulting with customers to evaluate project needs and generate estimates, as well as coordinating project deadlines and installations. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

Responsibilities

• Act as the first point of contact for all customers within the FASTSIGNS center
• Handle customer inquiries via walk-ins, email and phone
• Research and secure vendors
• Provide informed consultations on products and services
• Generate Estimates and Project Proposals
• Develop and maintain a knowledge base of the evolving products and services through experience and webinars
• Evaluate products for Quality Control before Customer Receipt
• Assist with sign production as needed.

Preferred Qualifications

• Previous experience in customer service, sales, or other related fields
• Self management skills
• Ability to build rapport with clients
• Ability to prioritize and multitask, and act with urgency
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Basic math skills