Inside Sales & Service Representative (57549)

Applied Technical Services, LLC is a leading provider of critical testing, inspection, certification, compliance services. The company serves clients across a diverse set of large, stable end markets including manufacturing, power generation, aerospace, medical, defense. ATS was founded in 1967, headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members across more than 95 locations within the United States.

Our purpose is to create a safe, reliable world. Our mission is to deliver assurance through precise technical, professional services.

Job Title: Inside Sales & Service Representative

Position Type: Full-time

Location: Remote

Overview

U.S. Forensics, an ATS company, is seeking a motivated Inside Sales & Service Representative to support business development activities through outbound outreach, prospecting, lead qualification and established customer engagement. This role focuses on pipeline generation, client support, outside sales representative support, and data-driven follow up (rather than territory management, outside sales, direct closing responsibility).

Key Responsibilities

• Liaise with Business Development and Project Managers to identify and execute key customer support activities
• Conduct outbound phone calls to prospective clients across targeted industries
• Execute structured prospecting campaigns using call lists, CRM data, marketing inputs
• Execute email outreach campaigns aligned with marketing initiatives
• Manage consistent follow up schedules to maintain prospect engagement
• Maintain data integrity across accounts, contacts, opportunities
• Coordinate closely with marketing, sales leadership, technical teams
• Share market feedback, prospect insights, campaign performance
• Attend conferences and events as assigned
• Other duties as assigned
• Travel anticipated to be 10%
• Bachelor's degree preferred or equivalent combination of education, experience
• 1 to 3 years of inside sales, sales development, customer service experience
• Experience with outbound calling, prospecting, lead qualification
• Strong written, verbal communication skills
• Comfortable engaging technical, professional audiences
• High level of organization, attention to detail, follow through
• Proficiency with CRM systems, Microsoft Dynamics and Deltek preferred
• Proficiency with Microsoft Office Suite

Equal Employment Opportunity Statement

Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

U.S. Persons Only

A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Please note, we do not accept unsolicited resumes from third-party agencies. Resumes submitted without an active agreement and prior coordination with our Talent team will not be eligible for placement fees.