Inside Sales Support

Schneider Electric SE

Buffalo, NY

JOB DETAILS
SALARY
$68,200–$100,000 Per Year
SKILLS
Accounts Payable, Business Growth, Calendar Management, Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer/Client Research, Data Management, Diversity, Field Sales, HVAC, Hardware Virtualization, Inside Sales, Internet Security, Interpersonal Skills, Logistics, Market Segmentation, Marketing, Marketing Software, Metrics, Network Operations Center, Order Processing, Organizational Skills, Partner Sales, Performance Analysis, Process Management, Product Demonstration, Purchase Orders, Revenue Growth, Safety/Work Safety, Sales, Sales Cycle, Sales Management, Sales Pipeline, Sales Qualification, Sales Strategy, Sales Support, Salesforce.com, Software Engineering, Sustainability, Team Player, Thermodynamics, Time Management, Trend Analysis, Willing to Travel
LOCATION
Buffalo, NY
POSTED
30+ days ago

For this U.S. based position, the expected compensation range is $68,200 - $100,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

About the Role

We are looking for a dynamic and customer-focused professional to join our Inside Sales team. In this role, you will partner with a Sales Manager and help manage a portfolio of accounts across diverse geographies and customer segments, driving sales growth and delivering exceptional customer experiences through virtual engagement.

Responsibilities

  • Customer Relationship Management: Build and maintain strong, long-term relationships with assigned accounts, ensuring consistent engagement and satisfaction.
  • Sales Execution & Support: Execute strategic sales actions, prepare quotes, process orders, and manage customer data using CRM tools like Salesforce and HubSpot.
  • Lead Qualification & Engagement: Respond to inbound inquiries, qualify leads, and support external sales teams by scheduling meetings, demos, and site visits.
  • Technical Expertise: Understand and communicate the value of data center cooling solutions, including CDUs, liquid-to-air, and refrigerant-based systems. Interpret basic cooling requirements such as BTU loads and flow rates.
  • Sales Process Coordination: Support the full sales cycle from inquiry to purchase order, coordinating with engineering, logistics, and channel partners to ensure timely delivery.
  • Performance Monitoring: Track account performance, pipeline progress, and sales metrics to identify trends and opportunities.
  • Cross-functional Collaboration: Partner with marketing, applications engineering, and service teams to deliver tailored solutions and relay customer feedback for continuous improvement.

Who You Report To

You will report directly to the VP of Sales. This role is an onsite position. You are required to report to the Lancaster, NY office 5 days a week and up to 25% travel a year.

Required Qualifications

  • Bachelor's degree in Business, Marketing, Engineering, or related field.
  • 3+ years of experience in sales or account management.
  • Industry background in one or more of the following: data center infrastructure, HVAC, thermodynamics, hydronic systems, or related technical environments.
  • Proficiency in CRM platforms and virtual communication tools (Acumatica is a plus).
  • Strong communication and interpersonal skills.
  • Self-motivated, organized, and adaptable in a fast-paced environment.
  • Passion for delivering customer-centric solutions and driving business growth.

About Schneider Electric

Schneider Electric Empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. #LI-AP7

Join Our Team

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to Make an Impact with Your Career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

Our Culture

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today!

Company Overview

€36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations

Our Commitment to Diversity and Inclusion

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

Our Trust Charter

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

Schneider Electric is an Equal Opportunity Employer

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

About the Company

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Schneider Electric SE