Inside Sales & Support Rep

Kenan Advantage Group

Perry Heights, OH

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JOB DETAILS

SKILLS

Cold Calling Skills, Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Employee Orientation, Follow Through, Inside Sales, Lead Generation, Leadership, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Needs Assessment, Presentation/Verbal Skills, QoS (Quality of Service), Revenue/Sales Reporting, Sales, Sales Closing Skills, Sales Management, Sales Pipeline, Sales Prospecting, Sales Support, Team Player, Time Management, Writing Skills

LOCATION

Perry Heights, OH

POSTED

Today

Position Summary

The function of the Inside Sales Representative is to provide direct support to the Sales Organization in the ongoing development of existing and prospective customers to ensure that the Company can meet its growth targets.

Essential Functions

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Build New Customer relationships and close sales opportunities
Understand customer needs and requirements.
Route qualified opportunities to the appropriate sales executives for further development and closure
Research accounts, identify key players and generate interest.
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals.
Capture and maintain all sales related activity in the department CRM system for accurate reporting and data integrity.
Provide Leadership level reporting on sales efforts and pipeline health in accordance to defined needs, goals and metrics
Service and maintain relationships with accounts assigned
Work well in a team environment

Qualifications

Inside Sales experience is a plus.

Strong computer skills: proficiency in Microsoft office (word, excel, outlook, power point)
Track record of over-achieving quota
Strong phone presence
Highly motivated, persistent, competitive and a self-starter.
Proficient with corporate productivity and web presentation tools
Experience working with a CRM
Excellent verbal and written communications skills
Strong listening and presentation skills
Manage time effectively

Some additional items would be required continuing educational classes (Sandler or other job specific classes)

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
Provide constructive guidance to other employees and representatives of third parties.
Contribute to providing the highest quality of products and services to customers.
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About the Company

Kenan Advantage Group

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