Inside Sales Team Lead | Lead Conversion & Appointment Setting

Strategic Employment
  • Lancaster, PA
  • Quick Apply
30+ days ago

Job Description

A rapid-growth, well-known home services organization is seeking an Inside Sales Team Lead to help drive the performance of a high-volume inbound sales operation.

With more than 500 inbound opportunities generated daily, you'll coach and mentor a team of booking specialists while improving lead conversion, appointment-setting performance, and overall sales effectiveness.

Responsibilities

  • Lead, coach, and develop a team of booking specialists.
  • Drive appointment-setting, engagement, and conversion performance.
  • Implement sales processes and follow-up strategies that improve results.
  • Monitor call quality and provide ongoing coaching.
  • Analyze performance metrics and identify improvement opportunities.
  • Foster a high-performance, customer-focused culture.

Qualifications

  • 5+ years of experience in inside sales, lead conversion, appointment setting, or contact center operations.
  • Previous experience leading or mentoring sales-focused teams.
  • Success in a high-volume lead environment.
  • Strong coaching, communication, and leadership skills.
  • HVAC, home services, or related industry experience preferred.

Why Join?

  • $80K base with $100K OTE plus full suite of benefits, 401K (company match).
  • 500+ inbound opportunities daily.
  • Clear path to management and career advancement.
  • Opportunity for an experienced sales, appointment-setting, or contact center leader who enjoys developing people, driving results, and wants a clear path into management.

 

 

 

Numbers & Facts

LocationLancaster, PA

Skills

  • Call Center Operationsunmatched
  • Call Centersunmatched
  • Call Monitoringunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Improvement Metricsunmatched
  • Inside Salesunmatched
  • Leadershipunmatched
  • Maintenance - HVACunmatched
  • Mentoringunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Quality Monitoringunmatched
  • Salesunmatched
  • Sales Operationsunmatched
  • Team Lead/Managerunmatched

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