The Inside Sales Trainee is an entry-level, developmental position designed for individuals who are new to the insurance industry and eager to start a career in Personal Lines Property & Casualty sales. In this role, you will learn foundational sales, customer service, and insurance knowledge while working in a call-center environment.
This role includes a structured training program, close support from supervisors, and clearly defined guidelines to help you build confidence and proficiency.
Onsite position in Ormond Beach
What You'll Do:
• Handle inbound customer calls using approved scripts. • Gather and enter customer information accurately. • Present coverage options and pricing using system recommendations. • Guide customers through the quoting and binding process. • Escalate complex questions to senior team members. • Participate in training, coaching sessions, and call reviews. • Provide professional, customer-focused service. • Maintain accurate documentation and follow compliance standards.
Minimum Requirements:
High School Diploma or Equivalent