Auditing, Casinos, Employee Assistance Plan, Gaming, Housekeeping/Cleaning, Inventory Levels, Life Insurance, Project/Program Coordination, Regulations, Safety Process, Vision Plan
Responsibilities:
- Conduct a daily inspection of all assigned rooms and updating the front desk.
- Advise Housekeepers of VIP rooms, blocked rooms, and early make-ups.
- Ensure Housekeeping staff use proper handling of hair dryers, irons, ironing boards, bed boards and daily roll-aways going to Team Leads section.
- Ensure cleanliness and appearance of vending machine areas and guest elevator areas on the floor.
- Report maintenance problems to engineering on proper forms, as well as coordination of special projects.
- Report damage or theft of room items to Executive Housekeeper.
- Implements plans for all housekeeping team members as directed by the Housekeeping Supervisors, Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
- Communicates priority department guest and group developments.
- Assists with the daily opening and closing operations and morning briefings.
- Performs monthly inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
- Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
- Adhere to basic house rules of all Team Members. Maintain standards and enforce discipline when needed.
- Ensure the Executive Housekeeper is informed of progress and status of each area of responsibility.
- Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
- Must be able to stand and walk for prolong periods of time (7+ hours).
- Always follow the Company Service Standards model.
- Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
- Other duties may be assigned at any time.
Work Environment:
The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.
Additional Benefits:
- 401(k)
- 401(k) matching
- Medical, Dental, & Vision insurance
- Flexible spending account
- Employee assistance program
- Employee discounts
- Free parking
- Life insurance
- On-the-job training
- Paid time off
- Tuition Reimbursement
Target Salary Range:
Hourly $15.75
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.