If you're the person everyone turns to when things need to be organized — this is your role.
Goettl has been doing things the right way since 1939. We're one of the most recognized names in home services across the Southwest — and we're growing. We need an HVAC Install Coordinator in Phoenix who can own the space between the sale and the finished job. That means every customer knows what's happening, every permit is pulled, every install is closed out correctly in ServiceTitan, and every job ends with a happy customer on the other end of a phone call.
WHAT YOU'LL DO
Coordinate HVAC installations from point of sale through final completion
Communicate with customers at every stage of their installation
Schedule all jobs with complete accuracy — no gaps, no surprises
Manage the permit and inspection process on every job
Perform post-installation Happy Calls on all completed installations
Ensure 100% of jobs are properly closed out in ServiceTitan
Collect payment on 100% of installation jobs
Serve as the link between customers and installation crews
WHY GOETTL
$24-$29/hr based on experience — paid weekly
Full benefits: medical, dental, vision, 401(k) match
A company with 85 years behind it and serious momentum ahead
Supportive team environment — you won't be figuring it out alone
Room to grow within a multi-market organization
WHAT YOU BRING
Strong written and verbal communication skills — customers and crews are counting on you
Excellent organizational and time management ability
Computer proficient: email, MS Office, and related tools
Able to work under pressure and meet tight deadlines
Meticulous attention to detail
Clean driving record and valid driver's license
Able to pass background check and drug screen
Preferred:
Experience with ServiceTitan or similar field service management software
Prior coordination or scheduling experience in a home services environment