Pay & Benefits
- Paid Time Off (PTO)
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Ongoing training (systems & processes)
- Family-oriented team culture
About Window World
Window World is the largest exterior remodeler in the United States, known for high-quality, energy-efficient products backed by industry-leading warranties. We are committed to delivering an outstanding customer experience from sale to installation.
Position Overview
We are seeking a highly organized Installation Coordinator to support our Fort Myers operation, managing scheduling, job documentation, and installation team performance tracking across 5 installation crews.
This role is critical to keeping operations running efficiently—from preparing job packets and coordinating schedules to tracking completion rates, labor performance, and payroll data.
Key Responsibilities
- Schedule and coordinate installation appointments with customers and 5 installation crews
- Manage high-volume inbound and outbound calls with professionalism
- Process completed job paperwork accurately and in a timely manner
- Prepare and organize upcoming job packets for installation teams
- Maintain accurate customer and job records in CRM
- Track and report key operational metrics, including:
- Job completion rates
- Labor cost percentages
- Installation team performance
- Assist with payroll preparation related to installation crews
- Order replacement parts and support warranty/service requests
- Troubleshoot and resolve customer or job-related issues quickly
- Communicate timelines, expectations, and updates to customers
- Collaborate with sales, operations, and field teams to ensure smooth job flow
- Follow company SOPs and maintain an organized workflow
What We’re Looking For
- Strong organizational and administrative skills
- Experience handling scheduling, paperwork, or operations coordination
- Ability to manage multiple crews and priorities simultaneously
- Comfortable working with numbers, reports, and performance tracking
- Strong communication and customer service skills
- Detail-oriented with a sense of urgency
- CRM or operations system experience preferred
Why Join Window World?
- Stable, growing company with a national reputation
- Structured processes and clear expectations
- Team-focused, supportive environment
- Opportunity to grow into operations leadership roles
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.