Installer IV

SERVICE EXPERTS LLC

OGDEN, UT

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JOB DETAILS

SKILLS

Auditing, Capacity Load, Career Counseling, Communication Skills, Compensation and Benefits, Corporate Policies, Customer Satisfaction, Customer Support/Service, Depth Perception, Driver's License, Electrical Wiring, Electricity, Environmental Protection Agency (EPA), Government Regulations, HVAC, High School Diploma, Housekeeping/Cleaning, Identify Issues, Insurance, Licensing, Lift/Move 50 Pounds, Local Government, Maintenance - HVAC, On Call, Organizational Skills, Problem Solving Skills, Project Planning, Promotional Programs, Quality Management, Refrigeration, Resolve Customer Issues, Safety/Work Safety, Sales, Startup, Time Management

LOCATION

OGDEN, UT

POSTED

1 day ago

Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning. Works under the direction of the Field Supervisor or General Manager. • Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's home • Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. • Designs, fabricates, and installs various ducts and duct fittings as required • Performs start-ups on air conditioning and heating systems and other components • Delivers excellent customer service and sustains high levels of customer satisfaction. • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. • Responsible for delivery and removal of equipment needed to complete the installation work • Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for • Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer • Represents the company professionally, honestly, and ethically in all business matters and concerns • Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities. • Assists the Field Supervisor or General Manager with site supervision, planning, and estimating • Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction • Trains other installers in technical skills and company procedures, as assigned • Performs similar/other duties as needed or assigned **Health & Safety Roles and Responsibilities** • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately • Corrects substandard acts or conditions within area of control • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn • Complies with the general rules as prescribed by company program(s) procedure(s) • Operates devices or equipment as prescribed by company program(s) or procedure(s) • Participates in any safety initiatives, teams, or committees • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately • Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents • Does not perform any act that may endanger the safety or well-being of others • Does not engage in any pranks, contests, or rough boisterous behavior • Works in compliance with applicable legislative requirement Qualifications: • High school diploma or GED with additional training and 5 plus years' experience in HVAC technical trainin certification required • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area • EPA and safety certifications required • Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories • Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories • Proficient in the layout and installation requirements of duct work and duct fittings • Advanced mechanical aptitude and the ability to operate all necessary tools and equipment • Proficient and able to operate all necessary tools and equipment to perform various installation projects • Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision • Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision • Ability to calculate heat gain and loss on buildings using approved methods • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills • Valid driver's license with acceptable driving record • Available to work flexible hours and on-call shifts as needed • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds **What Do We Offer You as a Service Experts Employee?** Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: • Competitive Pay with incentive opportunities • Paid Time Off and Company Holiday Pay • Medical, Dental, and Vision Insurance programs • 401(k) Retirement Savings Plan with company matching contributions • Life Insurance and disability insurance options • Supplemental benefit programs • World Class Training opportunities through our Experts University • Career Development opportunities Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation email talentacquisition@serviceexperts.com Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will rece

About the Company

SERVICE EXPERTS LLC

Say hello to Service Experts Heating & Air Conditioning. We’ve been servicing you since 1996, and we’ve developed an entire roster of NATE-certified service technicians who know how to service, repair and install all of the top brands of furnaces, air conditioners, air handlers, inside air quality and related equipment. In fact, we have lots of technicians and lots of service trucks across the country. You know what that means? It means that you have our experts just minutes away, whether you’re in need of a furnace repair in the middle of a cold winter night or an AC replacement before summer arrives. Just think of Service Experts as your full-service HVAC company. We service all makes and models of HVAC systems, and we sell them, too. Really, we do it all – residential service and maintenance, commercial HVAC services, indoor air quality. We even offer a variety of home energy solutions so you can start saving big on your heating and cooling expenses. Plus, all of our work is backed by our 100% Service Guarantee for a full year. That’s what we call “Expert Service, Guaranteed.”

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Business Services - Other

WEBSITE

https://www.serviceexperts.com/

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