Grow a career in banking while creating a positive, distinctive banking experience through efficient,
accurate and knowledgeable interactions with every client.
ESSENTIAL FUNCTIONS
Contributes to the success of the team by actively participating in shared responsibilities and goals.
Completes a variety of client transactions in an accurate and efficient manner.
Upholds numerous compliance and regulatory requirements while operating in a time pressured environment.
Engages in client communication to determine and meet various needs and expectations.
Seizes opportunities to continue education that improves skills and knowledge.
QUALIFICATIONS
Bachelor's degree or equivalent experience preferred
Previous experience in a client service industry preferred
Demonstrated knowledge of Citizens National Bank
Proficient in technology based systems
Proficient in professional written and verbal communication
COMPETENCIES
Work Ethic: Possess a strong willingness to demonstrate dependability, punctuality, proactivity, and diligence; demonstrates tenacity and readiness to go the extra mile
Honesty & Integrity: Does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully
Positive Attitude: Exhibits passion and excitement over work; has a can-do attitude; coachable
Teamwork: Works collaboratively across the organization to uphold our company mission; breaks down silos
Efficiency: Able to produce significant output with minimal wasted effort; able to focus on the task at hand and not about what is to come
Flexibility: Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change
Calm Under Pressure: Maintains stable performance when under heavy pressure or stress; not reactive
Communication: Speaks and writes clearly and articulately without being overly verbose or talkative; maintains this standard in all forms of written communication including email
Commitment: Being dedicated to the same mission as the company; cultural fit
Good Judgment: Utilize available resources and knowledge to independently execute sound decisions based on common sense and established policy/procedures
Professionalism: Presents a professional demeanor in dress, interpersonal interactions, and communication; employs personal accountability
Intelligence: Learns quickly; demonstrates ability and eagerness to quickly and proficiently understand and absorb new information
BENEFITS
Medical, Dental and Vision - 100% paid for the employee
Life Insurance
401k
Short Term and Long Term Disability
Paid Time Off
Additional Voluntary Benefits
Requirements
General hours are Monday through Friday from 9:30AM to 7:00PM and Saturdays from 8:30AM to 2:00PM.
We are an equal opportunity employer and welcome all qualified candidates to apply.
Numbers & Facts
Location
Sevierville, TN
Skills
Banking Servicesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Financial Servicesunmatched
Interpersonal Skillsunmatched
Needs Assessmentunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Procedure Developmentunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Team Playerunmatched
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