ASE, Administrative Skills, Analysis Skills, Canvas, Communication Skills, Concrete, Construction, Construction Equipment, Continuous Improvement, Customer Support/Service, Data Collection, Database Administration, Educational Technology, English Language, Establish Priorities, Forth Programming Language, Foundation Grants, Heavy Equipment/Vehicles, High School Diploma, Keyboards, Leadership, Lift/Move 100 Pounds, Lift/Move 25 Pounds, Mathematics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Quality Assurance, Regulations, Spreadsheets, Strategic Planning, Student Services, Time Management, Training Program, Training Tools, Training/Teaching Materials, Willing to Travel, Writing Skills
Purpose of Job: Provides quality office professional assistance and clerical support for full time instructional program Heavy Equipment Operation (HEO) & secondarily for other departments as directed.
Major Duties, Tasks, and Responsibilities
Essential Functions of the Job:
- Supports and promotes the SouthernTech adopted quality initiatives including the Baldrige criteria, Oklahoma Quality Award Foundation criteria, Tech Centers That Work, and Lean Office.
- Recommends new approaches, policies, and procedures to effect continuous improvements in services to customers.
- Supports and assists in the development and execution of the SouthernTech strategic plan.
- Provide quality assistance to full time instructional programs
- Assist the organization, including Directors, Instructors, and Student Services with instructional activities
- Follow the industry standards concerning safety and quality of work.
- Maintain discipline in regard to SouthernTech Policy and the rules and regulations set forth for the program.
- Coordinate and communicate daily assignments/activities with program instructors.
- Proctor AYES & ASE Alliance tests, grade papers, copy papers, type various documents, and file.
- Sub for Full Time Programs, if needed.
- Fill in for front desk as needed.
- Utilize CTSIS as a tool for development of instructional materials.
- Create and upload instructional materials into LMS-CANVAS.
- Assist Student Services, SouthernTech student enrollment, and Student Leadership.
- Coordinate Skills USA contest & assist instructors with preparation for contests.
- Assist instructors with bids, quotes, and NATEF, ASE Alliance, & other program certifications and Re-certifications.
- Cross Train for flexibility in other departments.
- Type and design general correspondence, memos, charts, tables, and graphs.
- Communicate effectively with SouthernTech customers/students/staff and answer questions or directs calls to the appropriate person or responds independently in a timely manner.
- Handle confidential and non-routine information.
- Create and maintain database and spreadsheet files.
- Prioritize and execute multiple tasks and projects.
Other:
- Perform other tasks and assume other duties and responsibilities as assigned.
II. Organizational Relationships:
Reports to: Assigned Program Director
Education, Knowledge, Skill, & Experience Requirements:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- High School Diploma, Associates preferred
- Computer Training – Career Tech Certificate preferred
- 1-2 years’ experience in heavy equipment operation.
- NCCER HEO certification preferred
Knowledge and Skills:
- Ability to effectively communicate in person and over the phone and analyze the next step in customer service response.
- Ability to effectively present information and respond to questions from groups of customers, students, and staff.
- Working knowledge of computerized office programs.
- Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
- Ability to use proper grammar in both spoken and written form and construct clear written communication that is understandable and consistent with the rules of English.
- Ability to write documents and effectively present information.
- Defines problems, collects data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Implements, facilitates, and completes multiple projects in a timely and efficient manner.
- Ability to function professionally during high stress situations.
Physical Requirements:
Physical Requirements:
- Sit for extended periods, stand and walk as required in classrooms.
- Manipulate computer keyboard.
- Keen hearing: (ability to listen to others)
- Vision: Close and distance vision required.
- Be able to communicate.
- Be able to properly and legally operate a school vehicle as required to travel on behalf of the district.
- Regularly lifts up to 25 lbs., occasionally may push pull up to 100 lbs. & lift up to 75 lbs.
- Ability to bend, stoop, kneel & climb.
Work Environment:
Primarily a classroom/shop environment; walking and working with students and staff. Secondarily, outdoors on a simulated construction site working on or near moving mechanical equipment, around fumes or airborne particles, working around loud noises associated with construction/maintenance machinery or equipment, and in outdoor weather conditions.