Instructional Designer

Job#: 3054948

Job Description:

Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Instructional Designer. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at [email protected].

Here are the details:

Position: Instructional Designer

Location: 10 Park Place, Boston, MA (Hybrid)

Duration: Thru 6/30/27 (with possibility of extension)

Pay Rate: $55-$61/hour

Detailed Description of Services:

Safety Statement

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Purpose and Scope

The Instructional Designer will play a key role in the design and development of engaging, effective, and scalable learning solutions. This position is responsible for analyzing learning needs, collaborating with subject matter experts, and creating instructional materials that align with organizational goals and project deliverables. The designer will apply adult learning principles and instructional design best practices to develop high-quality eLearning and blended learning programs, primarily using Articulate and Camtasia. This is a hybrid position at 40 hrs. p/week. Three days p/week the contractor will be expected to be in Boston at 10 Park Plaza. The other 2 days are remote days.

Job Duties & Responsibilities

• Determine and implement learning strategies and programs, including blended learning approaches, that meet the evolving needs of the workforce through in-person, virtual, and video-based eLearning solutions.
• Design and develop instructional materials such as videos, eLearning modules, curricula, and supporting documents, including detailed storyboards.
• Ensure all training programs and materials adhere to established standards, style guides, and templates.
• Independently manage multiple training projects across different client groups, delivering high-quality outcomes within project timelines.
• Provide editing, quality assurance, and consistency checks for training deliverables and communications.
• Create learning solutions in multiple formats (e.g., instructor-led, virtual, microlearning, self-paced modules) tailored to diverse learner needs.
• Apply critical thinking, problem-solving, and decision-making skills to proactively resolve challenges and maintain project momentum.
• Ensure all programs reflect and reinforce organizational branding, templates and cultural values, including a strong commitment to Diversity, Equity, and Inclusion.

Minimum Job Requirements

• Bachelor's degree from an accredited institution, or equivalent combination of education and work experience.
• Minimum of four (4) years of instructional design experience, with demonstrated expertise in adult learning strategies, online learning, and rapid design principles.
• Proficiency with eLearning development tools, including Articulate 360 (Storyline and Rise) and Camtasia.
• Experience independently developing training solutions from start (needs analysis) through delivery and evaluation.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, Project, and PowerPoint.
• Experience in curriculum design, training needs analysis, instructional design, and eLearning development.
• Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines.
• Demonstrated ability to work effectively both independently and within a team-based, matrixed, and hybrid work environment.
• Exceptional writing, editing, communication, and presentation skills, with the ability to present information in a concise, solution-focused manner.
• Proven ability to build strong working relationships across multiple departments and organizational levels.
• Excellent organizational skills, attention to detail, and the ability to prioritize and reprioritize tasks as project needs evolve.
• Ability to analyze information quickly, develop curriculum outlines, and draft training content that aligns with learning objectives.
• Up-to-date knowledge of current learning technologies, instructional strategies, and trends in training program design.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Boston, MA, US

Job Type:

Digital Experience and Content Strategy

Date Posted:

October 7, 2026

Pay Range:

$55 - $61 per hour

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