Instructional Designer II

TekWissen LLC

Madison, WI

JOB DETAILS
SALARY
$44.28–$44.28
SKILLS
Adobe Creative Suite, Adult Learning, Analysis Skills, Communication Skills, Consulting, Consumer Branding, Continuous Improvement, Cross-Functional, Customer Experience, Customer Support/Service, Diversity, Documentation, Emerging Technology, Industry/Trade Analysis, Instructional Design, Knowledge Transfer, Learning Management System (LMS), Multimedia, Multimedia Design, Multimedia Software, Multitasking, Needs Assessment, Onboarding, Online Courses, Organizational Skills, Presentation/Verbal Skills, Product Development, Product Marketing, Project/Program Management, Technical Writing, Telephony, Testing, Time Management, Training/Teaching, Workforce Management, Writing Skills, eLearning
LOCATION
Madison, WI
POSTED
1 day ago
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below client is the champion of great services, connecting more than 100,000 brands with customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.
Job Title: Instructional Designer II
Location: Madison, WI, 53703
Duration: 5 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: Mon-Fri, 8:00am-5:00pm
Job Description:
  • Our team supports client's global Advocacy organization through new employee onboarding, career progression, and any changes that require learning solutions.
  • Our team is part of Continuous Improvement, which is responsible for consulting, designing, and enabling cross functional efforts within client Operations.
  • We are seeking a highly-skilled and creative Instructional Designer to join our team.
  • As an Instructional Designer, you will play a critical role in creating engaging and effective learning experiences for our customer support teams.
  • You will use your expertise in instructional design methodologies, learning technologies and multimedia design to create innovative solutions that align with our business objectives and promote continuous learning.
  • The ideal candidate will have a strong background in training design and development, excellent communication skills, and a passion for facilitating learning and knowledge transfer.
What you'll be doing
  • Utilize instructional design methodologies to create engaging and interactive learning solutions, including digital learning, virtual instructor-led training (vILT), microlearning, videos, and supporting documentation
  • Design activities and assessments which promote hands-on and experiential learning
  • Collaborate with subject matter experts (SMEs) and stakeholders to gather content, review technical information, and translate complex topics into clear and concise materials
  • Analyze learnings needs by conducting needs assessments and audience analysis to identify learning objectives and appropriate strategies
  • Author, maintain, and update online courses, utilizing real-time training evaluation data to inform ongoing maintenance and design needs
  • Collaborate with cross-functional teams, such as product development and marketing, to align training initiatives with company goals and objectives
  • Design and create engaging, effective digital courses through the use of Articulate Storyline/RISE and other e-learning tools; building quizzes and interactivity; testing of courses prior to their release; maintenance and refreshing of content in existing e-learning courses.
  • Build assessments to track learner progress and to verify job-readiness
  • Develop network with facilitators and learners. Intake, act upon, and track content feedback from facilitators and learners
  • Stay abreast of industry trends, innovations and emerging technologies in instructional design and digital learning to continually enhance the effectiveness of learning solutions
  • Proactively revise content as client products and internal processes evolve
  • Track and report on work in Asana project pages
  • Create and execute plans for advancing the organization's knowledge of learning theories, digital learning and facilitation, as well as learning technologies.
Skills:
  • Bachelor's or Master's degree in Instructional Design, Education, or related field.
  • Proven 3+ years experience as an Instructional Designer.
  • Excellent written and verbal communication skills, including the ability to effectively present to a wide range of audiences.
  • Proficiency in using authoring tools, learning management systems (LMS), and multimedia software such as Adobe Creative Suite, Google Suite and Articulate Rise 360.
  • Proficiency in utilizing virtual training delivery and facilitation tools
  • Understanding of adult learning principles and instructional design concepts.
  • Strong organizational and project management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets.
  • A passion for continuous learning and professional growth.
Education:
  • 3-5 Years
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/