JOB TITLE: Instructional Designer II
LOCATION: Madison, WI (Onsite)
DURATION: 3-5 Months
PAY RANGE: $32 - $42/hr.
TOP 3 SKILLS:
Proven 3+ years of experience as an Instructional Designer.
Proficiency in using authoring tools, learning management systems (LMS), and multimedia software such as Adobe Creative Suite, Google Suite and Articulate Rise 360. Proficiency in utilizing virtual training delivery and facilitation tools
Understanding of adult learning principles and instructional design concepts. Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets.
Company:
Our client is a customer service and engagement platform that helps businesses deliver seamless support and enhance customer experiences.
Duties:
Our team supports a global Advocacy organization through new employee onboarding, career progression, and any changes that require learning solutions. Our team is part of Continuous Improvement, which is responsible for consulting, designing, and enabling cross-functional efforts within Operations. We are seeking a highly skilled and creative Instructional Designer to join our team. As an Instructional Designer, you will play a critical role in creating engaging and effective learning experiences for our customer support teams. You will use your expertise in instructional design methodologies, learning technologies, and multimedia design to create innovative solutions that align with our business objectives and promote continuous learning. The ideal candidate will have a strong background in training design and development, excellent communication skills, and a passion for facilitating learning and knowledge transfer. What
What you ll be doing:
Utilize instructional design methodologies to create engaging and interactive learning solutions, including digital learning, virtual instructor-led training (vILT), microlearning, videos, and supporting documentation
Design activities and assessments that promote hands-on and experiential learning
Collaborate with subject matter experts (SMEs) and stakeholders to gather content, review technical information, and translate complex topics into clear and concise materials
Analyze learning needs by conducting needs assessments and audience analysis to identify learning objectives and appropriate strategies
Author, maintain, and update online courses, utilizing real-time training evaluation data to inform ongoing maintenance and design needs
Collaborate with cross-functional teams, such as product development and marketing, to align training initiatives with company goals and objectives
Design and create engaging, effective digital courses through the use of Articulate Storyline/RISE and other e-learning tools; build quizzes and interactivity; test courses prior to their release; and maintain and refresh content in existing e-learning courses.
Build assessments to track learner progress and to verify job-readiness
Develop a network with facilitators and learners. Intake, act upon, and track content feedback from facilitators and learners
Stay abreast of industry trends, innovations, and emerging technologies in instructional design and digital learning to continually enhance the effectiveness of learning solutions
Proactively revise content as products and internal processes evolve
Track and report on work in Asana project pages
Create and execute plans for advancing the organization s knowledge of learning theories, digital learning and facilitation, as well as learning technologies
Skills:
Bachelor s or Master s degree in Instructional Design, Education, or a related field.
Proven 3+ years of experience as an Instructional Designer.
Excellent written and verbal communication skills, including the ability to effectively present to a wide range of audiences.
Proficiency in using authoring tools, learning management systems (LMS), and multimedia software such as Adobe Creative Suite, Google Suite and Articulate Rise 360.
Proficiency in utilizing virtual training delivery and facilitation tools
Understanding of adult learning principles and instructional design concepts.
Strong organizational and project management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets.
A passion for continuous learning and professional growth
Experience:
3-5 Years of overall experience
BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
IND123BENEFITS SUMMARY:
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
Numbers & Facts
Location
Madison, WI
Salary
$32–$42.76 Per Hour
Skills
Adobe Creative Suiteunmatched
Adult Learningunmatched
Analysis Skillsunmatched
Communication Skillsunmatched
Consultingunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Emerging Technologyunmatched
Industry/Trade Analysisunmatched
Instructional Designunmatched
Knowledge Transferunmatched
Learning Management System (LMS)unmatched
Multimediaunmatched
Multimedia Designunmatched
Multimedia Softwareunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Onboardingunmatched
Online Coursesunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Product Developmentunmatched
Product Marketingunmatched
Project/Program Managementunmatched
Technical Writingunmatched
Testingunmatched
Time Managementunmatched
Training/Teachingunmatched
Writing Skillsunmatched
eLearningunmatched
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