Instructional Designer

Benefits Summary

• Flexible and hybrid work arrangements
• Paid time off/Paid company holidays
• Medical plan options/prescription drug plan
• Dental plan/vision plan options
• Flexible spending and health savings accounts
• 401(k) retirement savings plan with a Roth savings option and company matching contributions
• Educational assistance program

Overview

The Instructional Designer is responsible for the design and development of learning programs and materials which facilitate knowledge transfer in an effective, engaging and appealing manner which is aligned with adult learning principles.

Responsibilities

• Utilize written and visual communication skills to bring together text, images, video and audio to communicate and educate staff/clients• Design, develop and manage online learning tools, performance support aids, online tutorials, and other learning collateral• Convert storyboards (draft screen layouts, graphics, screen interactions and scripts) into eLearning modules and/or system "show me" tutorials to provide staff and clients with just-in-time learning opportunities • Develop and integrate meaningful course interactions/activities throughout course design process to support knowledge transfer and learner retention • Collaborate with subject matter experts to identify target audience's training needs, course competencies and learning objectives to determine appropriate training medium • Synthesize, organize and write course content based on input from subject matter experts, research material, previous training courses, and staff dialogue/interviews • Manage training content/updates residing on SharePoint and similar content management systems• Oversight and administration of the LMS, including operational performance and management activities • Maintain LMS system functionality and act quickly to troubleshoot and resolve any unexpected bugs or error• Stay abreast of new trends and tools in adult learning principles and instructional/graphic design • Provide monthly LMS reporting and analytics

Qualifications

• Bachelor''s Degree in Business, English, Education or Graphic Design preferred• 5 to 7 years of work experience in an instructional design role • Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPLP, CPT, PMP, etc.) a plus• Advanced organizational skills with ability to handle multiple assignments• Advanced knowledge & application of adult learning principles

Skills

• Excellent interpersonal, written and verbal communication skills • Demonstrated ability to manage own time efficiently and effectively • Self-starter, motivated and proactive in bringing new ideas and solutions to the table and aggressively seeking knowledge • Proficient knowledge of eLearning development tools such as, Articulate Studio/Storyline, Captivate, Adobe Photoshop/Illustrator, and/or Flash • Ability to write effective copy, instructional text, audio scripts/video scripts • Demonstrated use of deploying accurate learning method tailored to fit audience style and demographic • Ability to develop workflows and business procedures that correlate to training topic • Proficient knowledge of traditional and modern training methods, tools and techniques • Demonstrated ability to manage relationships with people of various responsibility levels and personalities • Proficient in Microsoft Office (Excel, Word, PowerPoint) • Adequate knowledge of learning management software and web delivery tools