Instructional Designer / Knowledge Content Specialist HTC Global Services Inc
Auburn Hills, MI18 days ago
- Full-time
- Employee
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Skills
- Adobe Product Familyunmatched
- Adult Learningunmatched
- Business Operationsunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Continuous Improvementunmatched
- Design Documentunmatched
- Design Servicesunmatched
- Detail Orientedunmatched
- Ergonomicsunmatched
- Graphic Designunmatched
- Identify Issuesunmatched
- Instructional Designunmatched
- Lean Manufacturingunmatched
- Manufacturingunmatched
- Manufacturing Engineeringunmatched
- Manufacturing Operationsunmatched
- Manufacturing/Industrial Processesunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- Online Trainingunmatched
- Operational Strategyunmatched
- Operational Supportunmatched
- Operations Processesunmatched
- Performance Analysisunmatched
- Project Designunmatched
- Project/Program Coordinationunmatched
- Project/Program Managementunmatched
- Quality Managementunmatched
- Rapid Prototypingunmatched
- Root Cause Analysisunmatched
- Safety Systemsunmatched
- Safety/Work Safetyunmatched
- Scripting (Scripting Languages)unmatched
- Storytellingunmatched
- Technical Writingunmatched
- Training/Teachingunmatched
- Training/Teaching Curriculumunmatched
- Training/Teaching Materialsunmatched
- Web Designunmatched
- Web Programmingunmatched
- Writing Skillsunmatched
- eLearningunmatched
Description
The Learning and Development Team is dedicated to creating exceptional learning programs that strengthen workforce capability and business performance. The Instructional Designer – Manufacturing plays a pivotal role in developing high-quality learning solutions aligned to manufacturing needs. This role supports manufacturing organizations by designing engaging, relevant learning experiences that improve safety, quality, standardized work, launch readiness, productivity and operational performance across plant and manufacturing support environments.
RESPONSIBILITIES
- Learning Strategy and Consulting
- Advise manufacturing business partners, plant stakeholders and subject matter experts on adult learning principles, performance-based learning strategies and common misconceptions in workplace learning.
- Conduct needs analyses to identify performance gaps, determine root causes and recommend targeted learning and performance support interventions for manufacturing environments.
- Partner with SMEs, stakeholders, frontline representatives and leaders through interviews, observations and working sessions to validate learning needs and understand operational realities.
- Use insights, data and business context to align learning strategies with plant, launch, quality, safety and productivity goals.
- Design and Development
- Design and develop learning experiences using methodologies such as ADDIE, SAM, rapid prototyping, action-based learning and scenario-based learning.
- Create engaging, practice-focused learning activities that mirror real manufacturing challenges, including equipment, process, quality, safety, troubleshooting and launch-related scenarios.
- Develop design documents, learning objectives, assessments and success criteria that support performance on the plant floor and within manufacturing support roles.
- Ensure learning solutions are practical, performance-focused and aligned with business and operational objectives.
- Develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations and job aids to support manufacturing learners in varied environments.
- Write or refine instructional materials, facilitator guides, scripts, standard-work support resources and communication pieces that translate complex technical concepts into clear, usable learning content.
- Collaboration and Project Management
- Partner with SMEs, content writers, LPMs, coordinators, project sponsors and manufacturing stakeholders to gather content, validate technical accuracy and ensure alignment across functions.
- Support the Learning Program Manager in scoping timelines, resources, dependencies and development expectations for manufacturing learning initiatives.
- Manage projects using agile design approaches to streamline development and respond to changing manufacturing priorities, launches and process updates.
- Support LMS setup and integration of manufacturing learning materials, including curricula, job aids and supporting assets. Story Behind the Need – Business Group and Key Projects
REQUIREMENTS
- Bachelors Degree in a related field or equivalent experience.
- 4+ years of experience in instructional design, curriculum development or eLearning, including direct experience supporting manufacturing, manufacturing engineering, operations, quality, safety or similar technical environments.
- Demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning and performance support tools.
- Required experience designing and developing web-based training (WBT) and instructor-led training (ILT), with the ability to build complementary blended learning solutions such as VILT, eLearning and job aids.
- Strong understanding of instructional design principles, adult learning theory and modern learning strategies.
- Proficiency with tools such as Articulate, Vyond, Camtasia, Adobe Suite and Microsoft Office.
- Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
- Ability to manage multiple projects with accuracy, quality and attention to detail.
- Strong consulting, communication and relationship-building skills.
PREFERRED REQUIREMENTS
- Depth of experience supporting plant operations, manufacturing launches, technical upskilling or shop-floor capability building.
- Familiarity with plant operations, manufacturing processes, program launches, continuous improvement or standardized work environments.
- Experience creating learning for topics such as safety systems, quality processes, troubleshooting, ergonomics, throughput or lean/continuous improvement.
- Knowledge of corporate principles, workplace safety expectations or regulated operational environments.
- Graphic design experience, visual storytelling or user-centered design experience.
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Numbers & Facts
| Location | Warren, MI |
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