Instructional Manager

MCGARITY CONSULTING GROUP
  • montgomery, AL
  • Full-time
9 days ago

Job Description

The Instructional Manager is accountable for the readiness, quality, and credentialing of the instructional workforce that delivers Air Force distance learning to more than 39,000 students a year worldwide. The role owns the full faculty lifecycle: sourcing instructors who meet a demanding credential standard, carrying them through Government approval, assigning them against demand that shifts month to month, observing how they teach, assessing their performance, and keeping the records that prove all of it.


This is a faculty operations role, not a curriculum role. Course and courseware development are handled separately on this program. The Instructional Manager's product is a qualified, approved, scheduled instructor in front of every class, on time, every month, for five years.


The position is the company's senior on-site presence at Air University. The individual represents McGarity in scheduling and administrative meetings with Air University leadership and is the day-to-day face of the contract to the customer.



PROGRAM CONTEXT AND SCALE


      An instructional cadre of 300 or more instructors and support personnel


      300 to 600 one-week instructional periods each month, at graduate and undergraduate level, delivered online and occasionally in person


      30 to 70 eight-week graduate seminars per term, across six terms a year, in a regionally accredited master's degree program


      Seven curriculum areas: strategy and security studies, airpower studies, leadership and profession of arms, warfare studies, joint operations, research and graduate skills, and faculty development


      A separate enlisted professional military education continuum with its own distinct qualification standards and rank requirements


      Class sizes of 10 to 30 students for one-week offerings and 12 to 25 for graduate seminars, with a target of 16 to 20





 

ESSENTIAL FUNCTIONS



Faculty sourcing and recruiting


      Build and maintain a sourcing pipeline sufficient to staff demand across all curriculum areas, including surge periods


      Recruit instructors from professional military education networks, retired officer and senior enlisted communities, higher education adjunct pools, and academic professional associations


      Screen candidates against the published academic, military education, operational experience, and online teaching qualification standards for each curriculum area


      Maintain a ready reserve of approved instructors sufficient to absorb attrition and short-notice demand



Credentialing and Government approval


      Verify academic credentials, military education completion, operational experience, and prior online teaching for every proposed instructor


      Assemble credential packages and route recommended personnel through the Air Force Global College Technical Point of Contact for review by the Air University designee before any final scheduling


      Maintain accreditation-aligned credential documentation, including the faculty credentialing evidence required for regional accreditation of the master's degree program


      Keep credential and qualification records current and immediately producible on customer request



Scheduling and faculty readiness


      Receive Government demand forecasts and build the instructor assignment schedule against them


      Submit proposed personnel lists for approval on the required lead times, including no less than two weeks before graduate seminar start dates


      Deliver the personnel assignment and qualifications schedule no later than six business days before each start date


      Manage reassignment when demand shifts, instructors withdraw, or class sizes exceed planned instructor-to-student ratios, and secure prior Government approval where ratios are exceeded


      Ensure every assigned instructor has learning management system access and is operationally ready before the class start date



Instructional quality assurance and faculty assessment


      Observe instruction in both online and in-person formats on a recurring basis


      Conduct regular, documented faculty assessments against program standards


      Monitor adherence to Air University handbooks, performance standards, and professional and behavioral expectations


      Identify underperformance early, document it, and execute corrective action, including removal and replacement where warranted


      Address institutional effectiveness issues raised by the customer and close them out



Faculty development and continuing education


      Track continuing education and refresher training requirements across the cadre


      Arrange and deliver faculty development on topics the Government designates, which may include online teaching skills, pedagogy, facilitation, online instruction tools, practice sessions, and individual coaching


      Propose qualified personnel to facilitate faculty development sessions and carry them through Government approval


      Ensure instructors complete initial faculty development and any further requirements the customer identifies



Reporting and customer engagement


      Prepare substantive management reporting on faculty participation, instructor performance, and corrective actions recommended or taken


      Contribute faculty operations content to the monthly status report, including personnel gains, losses, and clearance and credential status


      Maintain dashboards and data displays that support customer decision-making between formal reporting cycles


      Represent the company in scheduling and administrative meetings with Air University and remain available to consult on programmatic adjustments requiring specialized curriculum support



Program, compliance, and team responsibilities


      Support the transition-in period, including absorbing and re-credentialing existing instructional personnel where appropriate


      Supervise on-site support personnel assigned to faculty operations


      Work within the program quality management plan and support Government quality assurance surveillance


      Comply with installation security, operations security, information protection, and identification media requirements, and manage the same for assigned personnel


      Protect Privacy Act and other sensitive information encountered in the course of faculty and student administration

REQUIRED QUALIFICATIONS


These are the qualifications the customer requires. Each must be evidenced with dated experience.


      Employment and availability. Able to serve as a full-time W-2 employee dedicated to this program and consistently accessible to the customer during business hours.


      Direct instructional oversight. Line responsibility for the management of teaching faculty or instructors and their instructional delivery. Managing instructional designers, curriculum developers, or content production teams does not meet this standard.


      Quality assurance and observation. Hands-on experience observing live instruction in both online and in-person formats, and conducting formal assessments of instructors. Course or courseware quality review does not meet this standard.


      Logistical coordination. Demonstrated capability to maintain faculty readiness against dynamic, demand-driven scheduling across a broad curriculum, at meaningful volume.


      Education. Master's degree or higher in education, instructional leadership, organizational leadership, a relevant academic discipline, or a closely related field.



PREFERRED QUALIFICATIONS


      Military or PME instructional leadership. Directing faculty, managing instructional delivery, and conducting quality assurance inside a military or professional military education environment, with familiarity with military academic standards, student-centered methods for military learners, and the operational rhythm of an installation.


      Faculty lifecycle management at scale. Recruiting, training, assessing, and managing a large and varied instructional cadre.


      Credential and record discipline. Consistent, accurate credential verification and audit-ready qualification records.


      Professional development. Building and running continuing education programs for instructional staff.


      Accreditation experience. Regional accreditation faculty credentialing, SACSCOC in particular, or joint professional military education accreditation standards.


      Prior Government contract experience. Working under a performance-based services contract with defined quality levels and Government surveillance.

The customer requires this position to be identified by name in the company's proposal and requires the individual's experience to be documented against each qualification above with month and year detail. A finalist will be asked to consent to being named, to provide a detailed work history, and to confirm availability for the anticipated start date.


After award, the customer must be notified at least ten calendar days in advance of any proposed replacement in this position, and any replacement must be equally or better qualified and approved by the Government. The customer's stated preference is that the individual remain assigned for the full five-year term.




Flexible work from home options available.

Numbers & Facts

Locationmontgomery, AL
Job TypeFull-time

Skills

  • Air Forceunmatched
  • Calendar Managementunmatched
  • Candidate Screeningunmatched
  • Candidate Sourcingunmatched
  • Coachingunmatched
  • Consultingunmatched
  • Content Developmentunmatched
  • Corrective Actionunmatched
  • Courseware Developmentunmatched
  • Customer Support/Serviceunmatched
  • Decision Supportunmatched
  • Delivery Managementunmatched
  • Demand Forecasting/Planningunmatched
  • Distance Learningunmatched
  • Documentationunmatched
  • Faculty Administrationunmatched
  • Governmentunmatched
  • Higher Educationunmatched
  • Information/Data Security (InfoSec)unmatched
  • Instructional Designunmatched
  • Leadershipunmatched
  • Learning Management System (LMS)unmatched
  • Maintain Complianceunmatched
  • Management Reportingunmatched
  • Militaryunmatched
  • Military Operationsunmatched
  • Military/DoD Standardsunmatched
  • On Site Supportunmatched
  • Online Trainingunmatched
  • Operations Researchunmatched
  • Operations Security (OPSEC)unmatched
  • Pedagogyunmatched
  • Performance Analysisunmatched
  • Privacy Controlsunmatched
  • Problem Solving Skillsunmatched
  • Program Planningunmatched
  • Quality Assuranceunmatched
  • Quality Managementunmatched
  • Record Keepingunmatched
  • Reporting Dashboardsunmatched
  • Research Skillsunmatched
  • Sales Pipelineunmatched
  • Security Complianceunmatched
  • Seminarsunmatched
  • Staff Trainingunmatched
  • Status Reportsunmatched
  • Surveillanceunmatched
  • Time Managementunmatched
  • Training Toolsunmatched
  • Training/Teachingunmatched
  • Training/Teaching Curriculumunmatched

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