Instructional Technology Specialist

Requisition Details

Position Information

EEO Statement

Central Community College, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, CCC is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

Central Community College is an EOE. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), CCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

Central Community College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Job Title Instructional Technology Specialist Campus Columbus Other Full-time or Part-time? Full Time Department Innovation and Instruction Classification Hourly Exempt / Non Exempt Status Non-Exempt Grant Funded No Degree Required Associate Degree Preferred Associate Experience Required 2-3 years of related experience Estimated Hours per Week 40 Salary Posting Number P01695

Position Summary Information

Qualifications Required

Associate's Degree

General Summary

The Instructional Technology Specialist supports educators and staff in the effective use of instructional technologies to support teaching and learning. As part of Learning Support Services (LSS), this position provides technical support for courses and program materials within the learning management system (LMS) and collaborates with counterparts across campuses to train and support faculty, students, and designers in the college LMS and related technologies. The specialist supports system functionality, accessibility, and integrations to promote consistent and reliable digital learning experiences. Duties are performed in accordance with college policies and procedures, with additional responsibilities as assigned.

Essential Functions

Essential Functions

• Learning Management System (LMS) Technical Support
• Serve as a member of Learning Support Services (LSS), collaborating with counterparts across campuses to ensure consistent instructional technology support.
• Collaborates with the LMS Administrator to provide advanced technical support and troubleshooting for the college's learning management system (e.g., Canvas).
• Maintain a high level of technical proficiency in LMS functionality, including course settings, user access, permissions, system tools, and integrations.
• Collaborate with faculty to create, manage, and maintain LMS course shells, sandboxes, master courses, and blueprint courses to support instructional delivery across academic terms.
• Monitor LMS system activity, generate reports (e.g., zero-activity reports), and share findings with appropriate stakeholders.
• Responds to LMS-related service tickets for students and faculty.

Essential Functions

2. Technical Training and Service

• Provide technical training and system support for LMS use and related instructional technologies.
• Deliver technical onboarding sessions in person or using webinar platforms.
• Develop, update, and distribute technical documentation and training materials (e.g., job aids, guides, scripts, and short instructional videos) focused on system use.
• Serve as Tier 2 Help Desk/Service Center support for instructional technologies by responding to phone calls, emails, and service requests.
• Troubleshoot system issues, document resolutions, and escalate issues to appropriate internal or external resources when needed.
• Maintain and update Help Desk/Service Center knowledge base materials and user-facing documentation.

Essential Functions

3. Accessibility and Operational Responsibilities

• Provide technical assistance related to accessibility features and tools within the LMS and related systems.
• Assist faculty and staff with accessibility tools and system functions.
• Support compliance with college policies, system standards, and accessibility-related requirements within supported platforms.
• Maintain and share awareness of emerging instructional technologies and their application in online learning.
• Promote Universal Design principles and Quality Matters standards in online course development.
• Communicate system-related information to students and faculty, including introductory LMS communications and accommodation-related notices as required.
• Perform all duties in accordance with college policies, procedures, and operational standards.

Essential Functions

4. Additional Duties may include, but are not limited to:

• training, overseeing, monitoring work hours and assigned duties for work-study students as needed;
• assisting with communication and information strategies to promote effective use of the LMS and supported technologies;
• creating/maintaining CCC LMS Guides;
• designing/maintaining LSS Communication site;
• maintaining and promoting the college online LMS training course, including hosting webinars and producing video training for faculty and students.

Posting Detail Information

Open Date 06/24/2026 Close Date 07/12/2026 Approximate starting date of employment 08/10/2026 Special Instructions to Applicants

Please note We do not require official transcripts and you may submit copies in the application process.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Cover Letter / Letter of Application
• Resume
• Highest Degree Obtained Transcript

Optional Documents

• Unofficial Transcript 1
• Unofficial Transcript 2
• Unofficial Transcript 3
• Other Documents
• Reference Letter 1
• Reference Letter 2
• Reference Letter 3