The Instrument & System Information Management Coordinator is responsible for ensuring the accuracy, completeness, and integrity of instrumentation and system data used to support safe, reliable, and compliant refinery operations. This role plays a critical part in maintaining Process Safety Information (PSI), supporting Management of Change (MOC), and enabling effective decision-making by ensuring that instrumentation data and technical documentation are current, governed, and fit for use across enterprise systems.
We are a dedicated team of records data management professionals with the common goal of providing the highest level of accuracy in asset records management to the refinery. We manage over 300,000 equipment assets (including fixed, rotating, electrical, and instruments) inside the plant and are responsible for nearly 141,000 living documents that represent those pieces of equipment.
Serve as a subject matter expert supporting Instrument personnel (IRTG and Technicians) in the use of instrument data management tools, including Smart Instrumentation (SPI) and the SPI/EAM interface.
Review, verify, and manage instrumentation project deliverables to ensure PSI completeness and compliance with PSM and regulatory requirements.
Identify, resolve, and reconcile discrepancies between existing records, technical documentation, and updated instrumentation data.
Manage, update, and steward Instrument Technical Documentation within Smart Instrumentation (SPI) and Autodesk Forma (formerly Autodesk Construction Cloud / ACC), ensuring documentation accuracy, traceability, and alignment with approved data sources.
Support and manage data interfaces between Smart Instrumentation (SPI) and Hexagon EAM, ensuring consistent, reliable data flow across asset information systems.
Steward and continuously improve instrumentation data management work processes, standards, and governance practices.
Assign new instrument tags and create, update, or maintain instrument data sheets within Smart Instrumentation (SPI).
Process project deliverables and Management of Change (MOC) action plans related to instrumentation data and documentation updates.
Provide technical assistance, research, and data support to internal customers and stakeholders.
Collaborate across multiple technical disciplines and provide backup support to other team members to meet Asset Information Management (AIM) group objectives.
Provide site administration and configuration support for Smart Instrumentation (SPI).
Instrumentation knowledge – preferably hands on experience in an industrial or process environment.
Strong technical capability to use data to create, maintain, and evolve instrument data and health metrics.
Strong analytical skills with the ability to manage multiple priorities simultaneously.
Working knowledge of Microsoft Office tools, including Word, Excel, and Access.
Ability to work independently with minimal supervision while collaborating effectively in a team environment.
Ability to complete field verifications and adaptively support technical teams with information responses.
Effective verbal and written communication skills.
Experience in a refinery or process plant environment.
Data analysis experience, including database querying, spreadsheets, pivot tables, and Power BI.
Computer Aided Design (CAD) experience, including the ability to read, interpret, and support instrumentation drawings such as P&IDs, loop diagrams, and layouts.
Experience managing technical documentation within Autodesk Forma / Autodesk Construction Cloud (ACC).
Experience supporting or managing data interfaces with Hexagon EAM.
Experience supporting asset information management, data governance, or digital transformation initiatives.