Insurance Account Representative - State Farm Agent Team Member

Phil Pappas - State Farm Agent
  • Dearborn Heights, MI
  • Full-time
25 days ago

Job Description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Competitive salary
  • Paid time off
  • Company parties

                                                                Customer Service Representative – State Farm Agency 
                                                                                            We’re Hiring! Join Our Team!  

Are you a people person who genuinely enjoys helping others? Do you have strong communication skills, attention to detail, and a desire to make a difference for customers?
Our State Farm agency is looking for a friendly, motivated, and dependable Customer Service Representative to join our growing team!
This is a great opportunity for someone who enjoys building relationships, solving problems, and being part of a positive team environment.

️ What You’ll Do

Build strong, lasting relationships with our customers.
Answer questions and provide outstanding customer service.
Assist customers with policy changes, updates, billing questions, and documents.
Communicate with customers by phone, email, and in person.
Help customers understand their insurance coverage and options.
Follow up with customers and make sure their needs are taken care of.
Maintain accurate customer records.
Work closely with our team to provide an exceptional customer experience.
Take on additional responsibilities as you grow within the agency.

What We’re Looking For

Michigan Property & Casualty license required prior to starting.
Already licensed in Michigan? Great!
Not currently licensed but willing to obtain your license? We’re interested in you!
Previous insurance or customer service experience preferred.
Excellent communication and interpersonal skills.
Friendly, professional, and positive attitude.
Strong attention to detail.
Ability to multitask and stay organized.
Someone who takes pride in helping customers and being part of a team.

We’re Hiring NOW!

We are looking to fill this position quickly.
If you’re looking for an opportunity where your customer service experience is valued, you can build your insurance career, and you can make a real difference for customers every day, we’d love to hear from you!
Apply today and let’s start the conversation! ️

Numbers & Facts

LocationDearborn Heights, MI
Job TypeFull-time

Skills

  • Billingunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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