Paid time off (vacation and personal/sick days/Holiday)
Supplied lead generation system
Hourly wage plus commissions
Licensing expense reimbursement
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Marketing Service Representative with The Kris Greene State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
In our fast-paced environment, quick learning skills will benefit you, impacting commissions favorably.
QUALIFICATIONS:
Dedicated to customer service.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members.
Proactive in problem-solving and being efficient.
Strong software and computer skills.
My Agency : Step into the Kris Greene State Farm Agency, where our top priority is helping customers effectively manage their insurance needs. I take pride in the contributions we've made to the local Vancouver community in the 30+ years we've been assisting them! I love interacting with my Vancouver Good Neighbors any chance I get! I'm very active in my local church. When you work with our State Farm team, you can expect nothing less than tremendous service! We pride ourselves on ensuring that our customers are comfortable, informed, and educated on their insurance decisions. Come see the difference that premier customer service can make!