We are hiring an Insurance Customer Service Assistant (Licensed & Bilingual a Plus) to join our team! This is a great opportunity to work with a passionate team and Agency owner for one of the best insurance companies in California! We welcome candidates from other insurance companies, real estate, banking, mortgage, and lending industries to apply for this position!
Our fast-paced work environment with amazing office culture and team dynamics will provide for an exciting work atmosphere. Because of the increasing growth, there would be many opportunities for you to learn different skills and wear different hats as the team tackles initiatives.
Benefits
Parental Leave
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Career Growth Opportunities
Community Involvement
Monthly Bonuses
Business Casual Attire
Free Coffee
Team Building Events
Home/Work Life Balance
Mentorship
Responsibilities
Client Account Management: assist clients and potential clients on the phone and other platforms.
Quoting: You'll learn to be an architect and design the best insurance quotes for clients with excellent coverage and amazing prices.
Learn to collaborate with management and underwriting on Home, Auto and Business insurance.
Partnership Management: Maintain and Develop agency relations with partners, vendors, underwriting and clients.
Working directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growth
Requirements
Bilingual in Chinese, Mandarin OR Cantonese is a plus.
Computer-savvy and proficient with Microsoft Office programs
Strong communication skills - in-person, written and online.
Self-motivated, highly organized, and strong attention to detail
P&C and/or Life Insurance License a plus - willing to provide classes and train for right candidate.
Numbers & Facts
Location
Pomona, CA
Skills
Alliance/Partner Managementunmatched
Auto Insuranceunmatched
Cantonese Chinese Languageunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Insuranceunmatched
Life Insuranceunmatched
Mandarin Chinese Languageunmatched
Marketingunmatched
Mentoringunmatched
Microsoft Officeunmatched
Mortgageunmatched
Mortgage Lendingunmatched
Multilingualunmatched
Organizational Skillsunmatched
Property Insuranceunmatched
Real Estateunmatched
Sales Managementunmatched
Team Playerunmatched
Tuition Reimbursementunmatched
Underwritingunmatched
Vendor/Supplier Relationsunmatched
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