Insurance Agency Customer Service Representative

Insureonline.com is seeking a Customer Service Agent to join our dynamic team. We represent over 50 insurance companies, ranging from the largest and most recognizable carriers to the most reliable regional carriers, enabling us to write any risk with a quality product.DUTIES & RESPONSIBILITIES:Handle customer service duties, including taking payments, and handling inspectionsProvide excellent customer serviceMail quote letters to all in a timely mannerFollow proper cash handling processesKnowledge of all systems and programs the company utilizesCross-sell existing clients when appropriateComplete follow-up procedures for cross-selling new customers.Continue to learn product and underwriting detail of various carriers for additional sales opportunities and for professional developmentAssistance with other organizational projects when neededContact canceled clients for reinstatementOther duties assigned at management discretionQUALIFICATIONS REQUIRED:Must have and maintain a relevant P&C Insurance LicensePrior Insurance Customer ServiceDemonstrative knowledge of the Property and Casualty insurance industrySolid written and oral communication skillsHigh school degree or its equivalencyBilingual a plusInsure Online provides a competitive benefits package to all full-time employees. Following are some of the perks Insure Online employees receive:Medical and DentalTelemedicine BenefitVision Reimbursement401k with a generous company matchPaid Time OffPaid HolidaysTuition ReimbursementWellness ProgramLife and AD&DShort-term and Long-Term DisabilityEstimated Compensation Range: $17/hr.-$20/hr.**Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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