Insurance Agent Trainee

Launch a New Career — Insurance Agent Trainee (Paid Training & Licensing Included)

Ready to turn your customer service experience into a professional career with real growth and stability?  At TTEC, we help people just like you move beyond hourly jobs in retail, food service, or call centers into a licensed, high-demand career—no prior insurance experience required.

Start Fresh With a New Career Path, Not Just a Job

Our fully paid Insurance Agent Trainee Program in Charlotte, NC is designed for motivated individuals who are ready for a career upgrade. We’ll guide you step-by-step—from training to licensing to your first role as a Licensed Property & Casualty Insurance Agent.

• 100% company-paid training and licensing
• No upfront costs—invest in your future, not fees
• Clear path to a full-time role with growth opportunities

What the Program Looks Like

Before you officially join, you’ll complete a structured 7-week training journey:

• 4 weeks of guided self-study (with support and resources provided)
• Instructor-led preparation and coaching
• Pre-qualification assessments to set you up for success

Once you pass your state licensing exam (fully paid by TTEC), you’ll step into your new career with confidence.

What You’ll Do as a Licensed Agent

After completing the program, you’ll:

• Support customers by answering inbound calls and questions
• Help people protect what matters most through insurance solutions
• Research and resolve issues with care and accuracy
• Identify opportunities to recommend additional products when appropriate

Who This Is Perfect For

This opportunity is ideal if you:

• Are ready to move beyond part-time or hourly work into a stable, full-time career
• Have 6+ months of customer service or sales experience
• Are motivated, disciplined, and willing to learn
• Want a company that invests in your training and success
• Have basic computer skills and a high school diploma (or equivalent)

No insurance background? No problem—we’ll teach you everything you need to know.

What You’ll Get

Once licensed and placed into your role:

• $21.50/hour base pay + performance bonuses
• Full benefits package, including PTO, health coverage, and wellness programs
• Tuition reimbursement and ongoing career development
• Access to thousands of free courses to grow your career long-term
• A supportive, team-focused environment where your growth matters

Why TTEC?

At TTEC, you’re not just getting a job—you’re joining a global team that believes in:

• Growing talent from within
• Supporting career changers and first-time professionals
• Creating meaningful, people-first customer experiences

We provide the training, tools, and support—you bring the motivation.

Take the First Step Toward Your New Career

If you’re ready to build a future with purpose, stability, and growth, apply today and start your journey toward becoming a licensed insurance professional.