Brand Management, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Driver's License, Insurance, Interpersonal Skills, On Call, Pharmacy, Presentation/Verbal Skills, Training/Teaching, Willing to Travel
Job Title: Insurance Benefit Educator
Duration : 7 +Months contract + (Possibilities of Extension)
Location: Seattle, Washington, Spokane, Washington, Coeur d’Alene, Idaho, Post Falls, Idaho, Portland, Oregon, Salem, Oregon
Pay: 25.77/- HR on W2
On Call
Duties:
- Client is seeking professional, engaging Benefit Educators to support client benefit fairs and events.
- This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments.
- This position is on an as-needed basis with no guaranteed hours.
- Must have a valid Driver’s License.
- Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answering high-level questions, and access appropriate resources.
Key Responsibilities:
- Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events.
- Increase benefits and increase awareness and engagement through proactive, professional attendee interactions.
- Build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources.
- Support consistent, high-quality event execution by sharing educational and promotional materials.
- Contribute to continuous improvement by completing required post-event feedback.
Training & Preparation:
- Attend annual Client training to build foundational knowledge of the organization, industry, and educator role.
- Participate in a 30-minute – 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair.
- This training covers client-specific plan details and key talking points to ensure educators feel prepared and supported.
Work Requirements
- Must reside locally within the assigned geographic area.
- Willingness to travel within the region; reliable transportation required.
- Availability on an as-needed basis, including occasional last-minute requests.
- Professional attire and demeanor required at all events.
Education / Qualifications
- High School Diploma or GED required.
Skills
- Strong verbal communication and interpersonal skills.
- Comfort engaging individuals one-on-one and in small group settings.
- Professional presence in client-facing environments.
- Customer service or public-facing experience preferred.
- Familiarity with benefits or insurance information is a plus.
C
Careers Integrated Resources Inc